Kalamazoo Hotel and Suites

It was one of the worst hotels I have stayed at. I don’t even think this was a Holiday Inn, as the Logo was taken off the front of the building. There were ants in the bathroom. The bathroom door was made of plywood and it wouldn’t shut all the way and I had my two grown teenage boys with me. The pool that they advertised was not in working order. There was barely any breakfast food available. There were only a handful of people in the dining room and it was only 730 in the morning and the pans were empty in several of the breakfast foods. The place is old, dirty, and just run down. I can’t believe that I paid close to 400.00 for this room. I would like someone to call me regarding my stay. I would never recommend this hotel to anyone and I don’t totally feel ripped off. Usually Holiday Inns are clean and new. This was an absolute disappointment in every sense of the word.

Looked rundown and shampoo was already used.

We booked this location because it was advertised as having a pool. When we arrived we were told the pool was closed permanently six to eight weeks prior to our arrival. Their listings and website need to be updated to reflect this.

No pool, smokey room, cheap breakfast, run down. We show up expecting a pool and were told its shut down permanently. Room had a no smoking sign on it and it clearly STUNK like smoke. Hot breakfast was powdered eggs and brown and serve sausage. Overall rundown.

i chose this hotel bc i wanted to swim but the pool is out of order. i was woken up so many times that i got no sleep. extremely disappointed and will never stay here again. Homeless people living around the property vandalizing vehicles.....do better or close your old hotel or move to a safer location.

Very clean, beds are comfy, rooms are spacious and love the layout, pool and hot tub are really nice and the employees are really nice as well!