Kajang Hotels with Pools

We check in this hotel on 16/9/2022 for 1 night for wedding event nearby. It was a late check in due to traffic jam from Johor. The hotel look grant from outside. The room was quite spacious. Before check in, we already call the reception to inform that we have an handicap driver who need a parking lot near to the lobby. For your info, their parking lot is located on the opposite building, multi-storey which is inconvenience for us. The receiption do give us approval to park outdoor. But when we reach the hotel, the security did not allow us to park. Even tho we did told him that we already got the approval. We have to go to the reception again, show them the prove, then the security let us park. But from the security movement and the way he look at us as if we making a crime. So terrible. It was raining day on that day, but was disappointed as no one from the hotel staff assist us with our luggages and things. Enter the room, when we wanted to use the toilet urgently, towel bowl was stained and cannot flush off. Called the room service, technician took about 20-30mins to repair. 4G internet and wifi access was very slow. In the evening, and during check out the next day, the same security kept looking at us and our vehicle. I understand that they are doing their job but please know that we didn't park there illegally. On the day of check-out, we called the reception to check whether can we request for late check-out, but instead of getting a late check-out, reception make us to check-out earlier which is before 12(the standard timing of checking out) If you are looking for a spacious room and decent area, you can come over to this hotel but if you are looking for overall good service and convenient, don't visit this hotel. You will disappoint yourself, just like i do.

Worth the price clean location strategic the staff is so friendly and helpful even i reached hotel at 2am

The hotel seemed to be renovated recently, and the smell of cement was strong. But the upside is brand new bathroom. The bedroom part however, more effort needed for details. Trash from the previous guest can still be found in the room. Torn wallpapers were not repaired, and the walls still have stains of moses and hands. Overall, the experience had been good.

1. The hotel owner made zero efforts to soundproof the rooms. Most common noise are the Downstairs mamas. If that isn't bad enough, you get to hear neighbors from other hotel guests too. Don't stay here. You won't get a peaceful sleep. noises 2. The hotel owner Don’t provides Body soap liquid& Shampoo or conditions. You don't get shampoo and body wash gels which are reserved for the more expensive rooms. A stupid and *****ic decision from amateur hotel owners right there. Very disappointed have to purchase from outside. 3. The Hotel didn’t Provide BLANKET. The bed comes with a flimsy sorry excuse of a 'blanket', which is nothing more than a thin set of bedsheets!! Not considerate. 4. The room are not clean, the toilet leave the stain water urine, it’s was disgusting, and have bed bug over the bed. One water bottle to share with both guest very disappointed hospitality overall.