billybrent
January 18, 2025
We have enjoyed 3 fantastic holidays at the Regnum Carya, most recently in October of last year & have rebooked for May of this year. We always thought that, whilst not the cheapest of holidays, the all-inclusive concept was very good value, particularly due to its many "without charge," à la carte restaurants available, especially as we are not fans of buffet dining. To our surprise when viewing some online posts recently, I was shocked to see that without warning, the hotel has now changed its policy regarding the once included à la carte restaurants & will now be making these available only if you are willing to pay an addition fee! Meaning it's once all-inclusive concept, is not very "All Inclusive" after all! I post on here in frustration because despite having emailed the hotel twice last week for clarification on this issue & also asked the same question on the Q&A section of TripAdvisor, I have yet to receive a response. Maybe they think that by not replying the issue will go away! We must know what to expect before we arrive, the extra cost implications may mean we decide to book another resort instead, which is not something we want to do as we have previously had the most amazing holidays at The Regnum Carya.