Holiday Inn Express & Suites Junction City

Excellent job on a very busy weekend. It was homecoming and 50th reunion weekend at the high school. Plus, a homecoming game at nearby Kansas State University. Staff was pleasant and made sure the free breakfast was well stocked for the crowd. Room was modern, clean and comfortable. Only deficiency was a lack of grab bars in the bathtub/shower.

The awesome desk clerks, Dawn and Gabby, were funny and helpful. They helped find my rewards number. Our room was clean and large. The water temperature was interesting. It was lukewarm at best when we checked in and a bit warmer in the morning but never was hot. The water pressure was OK. The bed was comfortable. The breakfast had a large selection of items that were all good and hot.

Nice typical Holiday Inn Express (clean, quiet, good condition, nice furnishings and linens, pleasant front desk staff, nice breakfast,etc) however the hotel was remodeled 1-2 years ago and there are several rooms with weird quirks such as missing lights next to the bed, missing floor lamps, broken desk chair, etc. The hotel is aware of these problems but for some reason they don’t fix them. Apparently it was remodeled incorrectly. Everything else about the hotel is totally fine so it’s a lovely place to stay!

There is a reason why room rates are under $100 a night and the hotel is up for sale. This is a dumpy old Comfort Inn that was renovated and rebranded to Holiday Inn Express. Everything was done very poorly. A lot of things are missing: 1) Hole in wall 2) Extensive wear-and-tear 3) Things like vending machines are just missing from where they should be and in the room things like lights and lamps are nonexistent. I had one light in my room, the entryway light. No lighting of any kind on the nightstands or in the sitting area. 4) The telephone still had the old Choice Hotels/Comfort Inn branding. 5) No alarm clocks. Cleanliness was below average. There was hair from a previous guest on the nightstand. The bathroom had mold or mildew in the tub area. There was hair on the side of the toilet by the floor. The toilet seat itself and the bathroom countertop were clean or, at least, appeared clean. Basic maintenance isn't being done. Walls or doors need re-painting in some places, carpet is extensively stained, holes in walls could be filled in, etc Zero IHG elite status recognition was nonexistent. I booked a room on a high floor (the hotel has three floors) and received a room on the second floor. No suite upgrade despite my diamond status. At check-in, I didn't get a choice of points or something from the market. Now, the positives: 1) The location is good and feels safe. 2) The breakfast selection is extensive and includes the full range of Holiday Inn Express breakfast options minus any fresh fruit or berries. 3) The gym is small but has good newer equipment. All things considered, it's easy to see why the hotel has $90 nights and is for sale. This property's franchisee cut so many corners in construction and isn't maintaining what they have. If you had to stay in Junction City, there are certainly worse places to stay. I would bring disinfectant wipes and clean everything down in the room before touching any surfaces.

What a great place to stay. The rooms were clean and roomier than some of our other rooms on this trip. The service was very friendly and helpful. Very close to Fort Riley. Kids loved the Pool. We thoroughly enjoyed our stay, and would recommend staying here.

Would love to elaborate more on this 1-star review, but we were turned away with our cats (despite the hotel advertising itself as “pet friendly”) in a very rude fashion, with no accommodations made or assistance offered. This was after a long drive, in high humidity, and we had already gotten keys and unloaded our car. We were left high and dry in a hot parking lot to make other arrangements. Thanks for nothing.

A bit on the shabby side; the staff seems inexperienced, not necessarily unfriendly but seemingly without any training in proper customer service. Our room was comfortable and clean but there were things like the broken hardware on the bathroom door and the poorly-aligned lock on the door. It seemed the place was a work in progress, not a finished hotel. Hot water came quickly, the space was adequate, the microwave and refrigerator worked fine. The weight room seemed in order. Not sure we'd stay here again.

The place was spotless clean. The bed was comfortable. We couldn't hear a peep out of the other guest. It was soundproof. ( our room was). The only thing was there was only 1 towel and one washrag. I was exhausted from driving 12 hours and so looking forward to a shower as was my husband. I called and asked for another towel for him and was told they can't bring us more towels. I'm like I just gave you $117 for a place to sleep and you can't bring me a towel. ok. so we shared one towel. The breakfast was the most amazing breakfast I have ever seen in a motel/hotel and I've traveled all my 67 years. It was hot and delicous and plentyful. There was eggs, biscuits, sausage gravy, cereal, 2 differnt kinds of sausage, fruit oatmeal cinomon rolls coffee, tea, juice. It was amazing. without a doubt the best ever

When we came in Aug 2022 the elevator was broken. So I got my steps in but having to schlep up stairs any time you did anything was annoying and then getting luggage for a whole family up and down was a NIGHTMARE. The pool was closed the entire time and that’s basically all my kids wanted to do. The hotel is in disrepair and has part of the roof missing! No one was EVER at the front desk when I called so I’d have to haul myself all the way to the desk for still no one to be there. Usually they were outside smoking so if I walked outside in triple digit heat to find them, they might acknowledge my presence. Or might not and continue on with their smoke break. The continental breakfast was alright but the pancake machine was off and the selection was underwhelming. I would absolutely not stay here again.