Tulip Residences Joinville-Le-Pont

The following is a review of the Pullman Cologne Conference Center: Facilities • Rich and complete variety: The hotel has 23 meeting rooms and is equipped with first-class hardware facilities, such as advanced audio-visual equipment, high-speed wireless network, etc., to meet the needs of business travel. At the same time, leisure and entertainment facilities are also available, including outdoor swimming pools, fitness rooms, SPAs, hot springs, water sports, massage rooms, saunas, etc., so that guests can relax in their spare time. • Complete room facilities: All rooms are equipped with complete facilities, with cool colors as elements, combining elegance, atmosphere and simplicity, comfortable bedding, spacious and bright space, and also equipped with desks, mini bars, safes, etc. Hygiene • Clean and tidy public areas: Public areas such as the lobby, corridors, restaurants, and meeting rooms always maintain high standards of hygiene, the floor is clean and bright, the tables and chairs are neatly arranged and dust-free, and the trash cans are cleaned in time. • The room is in good sanitary condition: the room is clean and tidy, the bedding and towels are replaced in time, the toiletries are neatly placed, the toilet, shower room, sink, etc. in the bathroom are clean and tidy, without odor and water stains. Environment • Excellent geographical location: located in the center of Cologne, close to famous attractions such as Cologne Cathedral, and within walking distance to nearby Chinese restaurants, supermarkets and shopping malls, it is very convenient for shopping and playing. • Comfortable internal environment: the overall design is simple and elegant, with square high-rise buildings with silver glass curtains as the main tone and irregular low-rise buildings cross-constructed to create a unique visual effect. Service • Professional and efficient front desk service: the 24-hour front desk provides luggage storage, full-time porters, full-time doormen, concierge services, etc. The staff is warm and thoughtful, and the check-in and check-out procedures are fast. • Intimate and thoughtful catering services: the restaurant serves authentic food, such as Cologne beer, grilled sausages with sauerkraut and baked potatoes, etc., and the buffet breakfast is rich in variety. • Other meticulous services: providing foreign currency exchange services, medical clinics, multilingual staff, etc., to meet guests' reasonable needs.

The room is OK, with a window. The surrounding environment is also OK. It's a bit far from the subway. There is a medium-sized supermarket next to it. There are quite a lot of things. It closes early.

I hope the Chinese people will take a look at this comment and see that a Jinjiang Star hotel will be hostile to the Chinese people. It is possible to check in in the middle of the night. The guy at the front desk gave us a room at the elevator entrance. We changed to a room inside and checked in normally. However, parking requires a parking fee of 10 euros, and the parking lot environment is very poor, and the gate is not easy to find. Here's the key point. I went to extend my stay as usual the next day, and at 10:30, the front desk told me that we had already checked out and couldn't check into the current room. I endured it. Then they told us that we must reserve 100 euros for the pre-sale right. We didn't have it during our normal check-in yesterday, so we asked why. She took out a piece of paper placed at the front desk and told us that it was written on it. We probably couldn't understand it, but my friend had lived in France for many years and argued hard. It said that if you pay in cash, you need a card guarantee pre-authorization. That's not what she said at all. Then she still had to swipe her card to check in. Then I started arguing with my friend, saying that I needed to swipe my card. There is no way to communicate with Ctrip. Communicating in English with Ctrip was also a quarrel. I was also convinced by Ctrip. Like a soft persimmon, they first asked me to calm down, then offered me a discount, and then said that the hotel would not push money. I said I couldn’t stand it any longer, so you should handle it yourself. And you didn’t write about the need for pre-authorization. As a service industry, we really shouldn't argue with us, and don't bully us Chinese people for not being able to understand French. We are not just soft persimmons, and I hope Ctrip can give me an answer. Can a 20% discount take away the face of the nation? I'm not an angry young man. But I hope you can take some responsibility for the country. Below are pictures. Picture 1, the service staff. Picture 2 is a dilapidated parking lot with spider webs. Picture 3 is a Jingjiang Star. Picture 4 is a hotel without an induction cooker. Picture 5 is a three-star hotel. Picture 6, the instructions at the front desk, friends who can speak French can read it.

Very good hotel, I come often and I am never disappointed. Good location and very beautiful