Hotels in Tampoi, Johor Bahru

Here’s a polished review you could use: --- I recently stayed at Hyatt Place, Paradigm Mall Johor Bahru, and overall it was a comfortable experience. The location is excellent, with direct access to Paradigm Mall, making it convenient for shopping and dining. The room was spacious, clean, and well-maintained, which made the stay relaxing. It felt modern and comfortable, definitely a highlight of the visit. However, I did find that the front desk service could be more welcoming and friendly. First impressions matter, and a warmer reception would really elevate the guest experience. All in all, this hotel is a good choice if you’re looking for convenience, comfort, and value, with just some room for improvement in hospitality.

The unit at level 10 was clean. I think the House keeping Rahim did a great job. Rahim was really helpful and friendly. This is the kind of hospitality service that brings us wanna go back again. Suggestion: * The downside is rooms all have a little weird smell. May want to consider ioniser machines to get rid of those smell. I cannot tell what that was. * beds were on a little hard side. Maybe can add a layer of topper to make it easier to sleep on * Location was great but they won't let us bring trolley up to the apt makes it quite a turn off as we were not able to bring up the water 6L and a few other things we bought without the trolley. * Swimming pool has a lot of small pebbles inside, i think it needs some clean up. My son hurt his feet in the regular pool.

The apartment is located on top of Paradigm Mall. It makes eating and shopping very convenient. JBCity had a service counter at the lobby, which was good. Support through chat was fairly good and responsive. The place was clean and had 3 rooms - one master bedroom with attached bathroom, a room with queen size bed and another with a single bed. It had a living room with a sitting and dining area and a proper kitchen / service yard area. The place was fully air-conditioned and was equipped with a refrigerator and a washer dryer (but no laundry detergent). The place provided bath towels, body soap & shampoo, dish washing liquid (but no toothbrushes, no hand soap and hand towels). Cutleries were provided but not complete (5 bowls, 5 plates, 4 cups, 2 wine glasses, 4 spoons, 8 forks, 3 tea spoons, 1 chef knife, 1 pairing knife, 1 scope, 1 spatula). There was no wine opener even though there were wine glasses. There was a frying pan (no lid), one small pot (no lid), and a slightly bigger pot with lid. The stay was pleasant, barring a power blackout, which lasted 30 minutes until the chat support responded with how to reactive the supply and water seepage at the service yard area. We were provided with a designated parking lot with frequent guard patrol, which was good. The apartment comes with Gym, Swimming pool, bbq area which allowed for more activities. Overall a good place to stay for a family, but some areas of improvement exist.

The location was good, right above Paradigm Mall. Service provider was prompt in replying to messages and gave clear check-in, check out guide with videos. The place is just nice for a family of 6. Slightly down side is the water pressure in the bathroom could be abit stronger, but this is subjective to individuals.

The apartment is nice and clean, very convenient and comfortable staying with my families member up to 10 persons. Friendly customers service too.

This is a hidden gem if you 1. Want to spend your holiday at paradigm mall 2. Have extremely responsive and friendly hosts 3. Want a clean and well thought of place to rest or chill This has been a great stay and my family says we will come back again. Hosts are really responsive to all my requests. Highly recommended. Book to experience their hospitality.

Swimming pool on the same floor. Good for family with kids

Nice stay, location is good. Easy for food and shopping ~

Best part was the location and having 2 bedrooms in the apartment. On hindsight, should have gone for hyatt at the same building where lobby is accessible within the mall. For this residence, had a hard time even trying to check in. First of all, the auto reply welcome message told us to whatsapp the number 1-3 day before on check in. When i did, there was no reply all the way even thought the number was indeed under antlerzone. Had no idea if this was because check in was not ready until after 4pm on checkin day and no choice waited till then. But still no reply so tried to look around for alternative contact number and finally got reply from another of their whatsapp number and only begun check in process then. By then kids was tired and irritated and the instructions givennto access the lobby was not helpful for families not driving. Had to walk up the cars’ slope to reach. Advice on alternative lift and entrances were not helpful. Families with young children or elderly need to consider these.