Opero Hotel Southkey Johor Bahru

Enjoyed the short stay there. Checked in late on 29 Dec due bad traffic and was unable to get a late check out on 30 Dec which was kinda of disappointed. The breakfast buffet spread was awesome.

Superb location, with mins walk to Southkey mall. Variety of food for Breakfast is great as well. There was some things in the toilet that were disappointing. First, the water flow from the rain shower was slow and small. Second, the blind in the shower area traps water and become mouldy, causing mouldy smell. Third, the shower drainage seems choked, causing flooding if tap is on for long: Lastly, there was no shower head though it’s no fault of the hotel. However, the housekeeping team came very quickly to resolve the issues (cleaning the shower head and choky drain), whenever I raised the issue. I also heard that the hotel is changing the magnetic door stopper next month. Currently, I need to hold the main door physically to keep it open. Overall, I felt that the location is superb, breakfast spray is great, ambience of the hotel is good (nice hotel fragrance), and good security (I see security guards patrolling hotel area quite frequently), and the customer service is responsive and professional. Hotel should have proactive maintenance of the room and periodic checks before the rooms get too uncomfortable for guests.

Opero was super festively decorated for the season with welcome drink given (see pics). Closely located to midvalley south key (5mins walking distance, they also provide a free shuttle bus service on the hour from 12-8pm). Be sure to book early as the bus can only seat ~15 and you’ll be deferred to the next ride if full. Staff were really friendly and helpful. The hotel provided the usual amenities (bedroom slippers/ toothbrush etc). Liked that there was an iron and hair dryer but the dryer was attached in the toilet (not portable)!! However, complaints about the toilet as there's only a rain shower and no shower head. Also, even when at max volume and heat, water was not strong/hot enough and the shower curtain was very clearly rusty!! 😭 (refer pic). The rust doesnt come out with the water on but the dirt from the shower curtain peels off as you are showering which was gross. Further, the toilet seat was dirty with stains.

Walking distant to Mid Valley. Hotel is very clean, rate is good. Room is good and service is fantastic, will definitely stay here again.