Block 15B, Bay Laurel, Persiaran Danga perdana, Danga bay, Johor Bahru, Johor, 80200, MalaysiaView Hotel Details
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1 night
SUMMER HOME DAY(Danga Bay store) Guest Reviews
2.8/5
7 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities1.8
Service1.7
Cleanliness3.8
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All reviews(7)
Positive reviews(2)
Negative reviews(5)
Guest User
Three Bedroom Suite With Full Sea View
Stayed in Dec 2024
Family
1 review
1.0/5
Posted on Feb 3, 2025
Bad service. Stupid agent. Stupid management.
Suppose check in 3pm. Delay to 3.40pm. Delay and asked to cancel till 4.35pm. So stupid arrangement. Their stupid excuses was room unable to clean. Ask to cancel last minit even i have paid full amount. Dont boon under this stupid management. Pls dont book under them. Called not answered. Not reply to whatsapp. Asked for a check in instruction, very hard to get untill 4.35pm you have to wait. NO TV NO WIFI NO PHONE LINE. Sooooo ******* irritating.!!!!
Response from Property: Dear guests, first of all, thank you for choosing us. Seeing your evaluation, I feel so guilty. We deeply apologize for the bad experience you have experienced due to service issues during your stay. In the future, strengthening customer service and employee execution training will be our focus. Thank you again for your stay and wish you a happy life and a good mood every day.
Guest User
Two-bedroom, Two-bathroom Garden View Suite (with Garden View) (6A-05-01)
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Jan 1, 2025
check-in around 7pm but room haven’t make up yet, no beddings, no pillow case, no towels.. No floor mats also, we walking on floor with wet feet. Aircon in one room not cool and shutting down many times.
Response from Property: Dear guests, welcome to our small inn and thank you for taking the time to leave us a review! We have also promptly carried out maintenance on issues you mentioned, and we will strive to improve where we can. It is inevitable that there may be some areas where our small inn falls short, and if there any dissatisfactions, we hope you can tell us so that we can make improvements and continuously enhance our service quality. Providing sincere service and a high-quality stay experience the inn's purpose.
Guest User
Two-bedroom, Two-bathroom Garden View Suite (with Garden View) (6A-05-01)
Stayed in Jan 2025
Business travelers
1 review
1.0/5
Posted on Feb 23, 2025
This apartment is really badly built. The water doesn't go down when I take a shower. There is nothing. If you stay in a hotel of the same price, at least there is toilet paper. Oh. A very bad stay.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!歡迎您下榻小店並抽出您寶貴的時間給予我們評論!我們也及時對您所提及的問題進行檢修,有則改之無則加勉。小店難免可能有一些地方做得不夠好,如果有任何不滿希望能夠告訴我們,我們一定加以改進,不斷提升服務品質。提供誠摯的服務與優質的入住體驗是酒店的宗旨。
Guest User
Two Bedroom Two Living Room Suite
Stayed in Nov 2024
Family
9 review
3.5/5
Posted on Dec 13, 2024
I originally booked a room with full sea view for two nights, but because I arrived very late, the room I booked was no longer available. I changed it to a three-room room with half sea view, and the equipment was relatively old. I had to walk around so late. After some reasoning, I just got a better three-bedroom sea view, but of course it's not as good as the full sea view I originally requested. But it's too late and too tired. I don't want to argue. The other problems are not big, I just want to book it. The full sea view is gone. Secondly, the transportation here is inconvenient. It is best to have a car or grab a car to get there.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying in the store and leaving us a review. We are deeply sorry for the problems you encountered during this period. Thank you very much for promptly pointing out our shortcomings and prompting us to improve and improve our stay experience. In the next work, we will definitely improve our quality and improve our shortcomings as soon as possible. Only with your criticism and correction can we do better. We look forward to your visit again!
Guest User
Two-bedroom, Two-bathroom Garden View Suite (with Garden View) (6A-05-01)
Stayed in Nov 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The environment is good, it is convenient to eat downstairs
Original TextTranslated by Google
Response from Property: In the passage of time, encounters one after another constitute the richness of every bit of life and embellish the lasting and eternal beauty of life. Just like love and courage, you can only feel the beauty if you really get in touch with it. Our guest rooms are cost-effective, large and spacious, and the surrounding areas are very convenient for food, accommodation, transportation, shopping and entertainment. Continuing the same accommodation environment and better services as before is what I want to do for you. I hope our family will always have your company on the way forward in the future!
Amor
Two Bedroom Two Living Room Deluxe Suite
Stayed in Nov 2024
Family
1 review
2.7/5
Posted on Dec 30, 2024
No network, overall average
Original TextTranslated by Google
Response from Property: Dear guests, hello~ Thank you very much for choosing to stay in our hotel and sharing your stay experience~ Guests can report any related problems encountered during their stay to the front desk in a timely manner. The hotel is staffed 24 hours a day. We will try our best to help you solve the problem as soon as possible. We are committed to providing you with a cordial and thoughtful stay experience. We sincerely look forward to your visit again~
Dato Ramle Bin Arturo
Three Bedroom Two Living Room Comfy Suite
Stayed in Nov 2024
Family
45 review
2.7/5
Posted on Jan 7, 2025
Less satisfactory
Original TextTranslated by Google
Response from Property: Dear guests, welcome to our small inn and thank you for taking the time to leave us a review! We have also promptly carried out maintenance on issues you mentioned, and we will strive to improve where we can. It is inevitable that there may be some areas where our small inn falls short, and if there any dissatisfactions, we hope you can tell us so that we can make improvements and continuously enhance our service quality. Providing sincere service and a high-quality stay experience the inn's purpose.