Guest User
June 10, 2025
This is a comment based on my recent visit on June 8, 2025, the room 303. There was no issue on the previous visit.
As soon as we entered the room after check-in, what we noticed was the long hair falling on the floor of room and toilet. It looks like the room was not properly cleaned after check-out.
Secondly, the toilet bowl cover is smaller than the bowl and moves to and fro when sitting on it. It feels inconvenient. Management is advised to find and replace its correct model or size.
Thirdly, the hand shower mounted on the bathroom wall likes to slide downward from the desired height along its rail. It is something like the microphone on Oscar stage, the longer you use the shorter it gets. And there is no control of shower turning toward the wall slowly instead of spraying the user as it is not tigh enough to hold required direction.
Because of those matters, my wife was kept saying she wont visit Hallmark again.
I was not intend to write this review, that's why I did not take photos. But I did because the review mail is inside my inbox and I want Hallmark Regency to be more successful.
Hope the Hallmark will fix the issue ASAP not to revceive similar review.