Microtel Inn & Suites by Wyndham Johnstown

My friend and I were heading back from Niagara Falls NY to NH after attending her brothers funeral. She wasn’t feeling well and we pulled off and found motel. We got the last room available. Morgan is to be commended. She was an immense help. We had a soft side cooler in car that decided to leak. Morgan gave us rags for car and reminded us there was blow dryer in room as a tote bag and items in it got wet. Morgan knew where restaurants, stores, etc. were in area. Very conveniently located near many things. Morgan checked to be sure pullout sofa had sheets etc. Our room was quiet and clean. A tad more expensive than we usually pay but under circumstances we were glad we got a room. Morgan deserves a huge round of applause. After a good nights sleep my friend felt better and we continued our trip home. Thanks Morgan

The room was quiet, comfortable and clean. The small nook was nice to have with bar stools, refrigerator and a sink. Sad face😥 for the night stand phone which turned out to be a cute little prop. Although we asked to have a working telephone we were basically ignored. Don’t know if we will ever come this way again but you never know so fix the damn phone! James S.

The staff was so friendly and accommodating, especially Morgan and Velma. The complimentary breakfast was excellent . We will happily stay here again!

Room was very clean and staff were friendly and helpful. Made my business more pleasant. I will definitely come stay again. Will be recommending you guys to everyone who has to travel to that area. Thank you for a wonderful stay.

Excellent complimentary breakfast and great service cleaning the rooms

When I arrived to check in, I stated that I needed to extend my stay by a day (leave Thursday instead of Wednesday). They couldn't accomidate me in the same room, which I understood, and told me to check out of my first room Wednesday morning and into my second room at the same time. Instead of what I requested, the front staff booked me a second room for Tuesday night and then tried to charge me a no-show fee on Wednesday morning when I went to switch rooms. I had also requested a room of the same cost, which they said they could do, then placed me in a more expensive room and charged me fully for it. I had been in town for a funeral and was too exhausted to fight it when I noted. Overall the service seemed shady.