Bravo Inn

This has been the absolute worst experience we have had with a hotel. We checked in September 15. Stayed the first night and headed to the Bristol Race. When the race was over we headed back to our room. Room key would not work. Went to the office and they fixed out key. Went back and the dead bolt was locked. They had given our room away. They had moved our stuff to the storage room. We got our stuff back with stuff missing and no where to stay for the night. We are 6 hours away from home on a race weekend with all hotels booked. I would not and I mean not ever stay at this hotel. And to make matters worse. It was NASTY!! We had to ask for toilet paper. No towels. Just a complete DUMP.

Really unfortunate experience. I expected a dinky motel for the price, I’m not too particular. All I ask is that a room is reasonably clean, safe, and functional. I booked a non-smoking room for 6 nights. The first room they checked me into had cigarette burn marks in the bedside table and the comforter. I asked for a different room and they kindly showed me a few options, all of which still smelled like smoke, and had stains and/or burns, crumbs on the bed. It was late and I didn’t have another option so I chose the least smelly room. I ended up bringing in some blankets from my car to sleep on to avoid the smell of the sheets. The deadbolt on the door did not work. The tv was large but had no picture, only audio. There was trash and crumbs on the floor, bathroom counter was sticky. There were multiple dead bugs. There was a small hole in the wall that lead directly outside. Sheets and towels were stained as well. All that being said, I was fine paying for the one night as I did chose to stay there, fair is fair. However, I did not feel comfortable staying there another night. I explained my concerns to the front desk and asked them to adjust their charge in my card from 6 nights to just the one and they refused. I’ll now have to dispute the charges with my bank which is annoying. Someone looking to rent a room for this cheap isn’t expecting a 5 or even 2 star experience but this was extremely disappointing. The staff was apologetic but unfortunately unhelpful. If I was only charged the one night, I wouldn’t have bothered writing a review but I feel the need to warn anyone in a similar situation to me, especially if you’re planning on booking more than one night.

Horrible! More like a homeless shelter than a motel. It was disgusting, dirty. Toilet not clean, pieces missing from the floor, lock broken, gaps around the door so you could see into the room. No toilet paper or towels. And strict No Refund policy even if you cancel after seeing the condition of the place. Homeless people sleeping in their cars in the parking lot. Do not go here.

When I got there the staff seemed to not know what was going on with my reservation. There was a employee in the lobby arguing with a former employee about her last pay check. The member that checked me in sent me to an occupied room then when I finally was given a unoccupied room the contrition was horrendous. There was a gap in the door that with the door shut and locked there was a gap so large that I could see out of the room There was a hole in the bathroom wall that you could see clear into the maintenance cavity between the rooms there was a stain on the bed and the floor was damaged in several spots. There was also no smoke detector In the room Overall it is the worst hotel I have ever stayed in I booked two nights and ended up not staying the second night