Fairlawns Boutique Hotel & Spa

The property is exquisite, the room are so lavish and the staff are accommodating and welcoming. We asked for late check out and it was organised with such warmth. The room was amazing, loved every part

This joint delivers on its promise of over the top pretension. Every square centimeter of manor itself is adorned in heavy handed kitch, hundreds of framed mirrors and dozens of mounted animal remnants. There is a lovely meeting/private dining room with truly beautiful Abstract paintings and sculpture. We stayed in room 22 which is beautiful. The luxurious bath room featured open areas for the toilet and shower, (no sound privacy) very slippery tiles underfoot and not one safety grab bar, decorative or otherwise to be found. They also offer no bar soap so one must carry the “cleanser “ bottle back and forth from the vanity to the shower. Shower walls were decorative glossy black metal panels, unique. Very nice towels. Upon arrival, I asked about wines and was directed to a youngish shorter man who claimed to be the “Sommelier”. I said I am interested in high altitude, small production Chenins and blends, he said, “yes, we have some hip wines”(?). I was hosting five colleagues for dinner. The Wine Master turned out to be a pitiless imposter, the poor guy. The first two wine producers from his list I asked him to tell me about, he said “ oh yes, it’s white and very nice”. After some running around to determine that those are out of stock I said we’d settle for some Sauvignon Blanc. “Great” he exclaimed with relief…Only to return with a Chardonnay(!). Honestly, this bottle was delicious, just nowhere close to what I was looking for. Embarrassingly, my dinner guests witnessed this whole run-around. The cuisine is quite good. I tried both seafood and oxtail mains. Server was cool and detached. No one working here was interested in engaging, just lots of phony formality. For those travelers seeking a shallow, instagrammable moment, this place oughta work well. The Fairlawns is pretentious and without any soul. All rather vapid eye candy sizzle and no human warmth. Felt like a parody of itself.

Stayed here pre and post safari. Exceptional service, accommodations and food. The staff is extremely attentive and polite. Highly recommend.

Everyone is wonderful except for the utterly unhelpful check in staff