Raas Jodhpur

Location: The hotel is highly praised for its stunning location in the heart of Jodhpur, offering breathtaking views of Mehrangarh Fort.(based on 1 review)

If you want to pay to be on the hotel’s maintenance team then definitely stay at the Raas Jodhpur. In our 60 hours with them all we did was suffer problems and work with the team to attempt to get them fixed. People were constantly in and out even past 10 PM at night when all we wanted was to rest. The general manager - Ashwin K - then had the audacity to imply we don’t know how to use the shower properly which is why we ended up taking cold showers. Issues include no hot water, Ac remote not working so couldn’t adjust temp, kitchenette Sink leaked water all over galley, Toilet clogged, No WiFi in kids room so couldn’t watch movies or message friends, Bedside plug only works if lights on so could either charge phone or sleep properly, Attacked by squirrel who jumped on husband, all “complimentary” snacks are stale making you wonder how long they have been there, didn’t clear out used water bottles, etc. Yes they tried to fix some of them but these basic things should not happen at a 5 star hotel of this caliber. Guests should be enjoying - not dealing with maintenance issues. At the end they added insult to injury by offering 20% off one meal and a free airport transfer (worth less than USD 20). When paying thousands of dollars for a 5-star experience, it’s embarrassing when they defend themselves, imply we don’t know how to turn on the hot water and offer about $USD 60 as a concession. I would strong suggest you consider other better hotel options in Jodhpur which are less noisy and offer value for money. The Raas is not the place to be.

Lovely.