Grand New Century Hotels in Jinhua

I think, expensive hotels like this are booked so we have flawless stay in places where we have language barrier. Here, no one can speak communicative english. We had booked delux suit, they said they uograde us to better room and when we reach the room, we got was loft room, climb up the stairways. Reach the room entrance and that floor only had small siting area, like a guest sitting adea and a small guest waahroom and bedroom, closets, waahroom, bathtub, library kind of area, all were on the upper floor. The stairways was on almost double the height. We had booked for 1 night, we had been there for an event and we had checked in at 7 pm to attend an even at 8 and checkout the next day. It was of no use to go to the receiption and bang my head as for the language barrier and ask for change of room and explain a why i wanted to change. A lavish breakfast, but no vegetarian food. This isnt a complaint as it is their wizh but such a huge property should consider and also the food should be well labled. And at last, they are big, 1738 rmb a night, should have proper english speaking team. Well the loft room looked like as if not been occupied for ling time. Also some places has lot of dust. Furniture sureky was torn out and laminated with plastic. Photo attached. Air conditioner had lot of dirt - photo attached Washroom side lights were not working - photo attached I had a zoom meeting next day morning and i happned to use rhe writing deak, the chair was broken, not stable and i am sure they just woukd have fitten the chair well inside rhe desk as if no one will use. All too bad. I am sure they would not be a bad hotel but what we had was extremely bad.

Must give this hotel a crazy call for the service! From the warm reception at the front desk to the timely response of the service, every link makes people feel professional and caring. The bellman took the initiative to help carry the luggage. I learned that I took the elderly to stay. I also adjusted the room to a quiet city view room for us. The outdoor temperature was more than 30 degrees. I didn't expect the room to turn on the air conditioner in advance before check-in. It was very intimate! This kind of service attitude of ”thinking what the guests think” is definitely worth five-star praise, and I will not hesitate to choose here next time!

衹能説非常棒！ 入住當天早晨酒店就打電話聯繫我，問個人住房需求，還貼心做了酒店附近的攻略！當天帶孩子去玩，比較晚才到酒店入住，夏靜和琪琪前台小姐姐幫忙升級了房型，由於預訂時候未認真看，忘訂早餐，還送了我們早餐券。房間很大，視野很好，早餐種類齊全，好吃！健身房、泳池乾淨，舒服！對浙江真的是愛了！期待下回再來浙江玩！