Anonymous User
April 4, 2023
I came to Banna to take the junior college to bachelor's degree exam. The hotel was booked far away and it was noisy next to the scenic spot. I called the customer service three times and the boss didn't agree. Even if he said he would pay compensation, he had to make money from me as a student. It looked so ugly! I had no choice but to come and stay. The room on the first floor was so noisy that I couldn't study. The room smelled like dog. The boss was still talking loudly and chatting with others in the garden after 12 o'clock in the morning. There was an exam the next day. I opened the door and signaled to the boss twice, but he continued to talk. I was wondering how there could be such a person. Every time I called and negotiated with him, his quality was extremely poor! Unreasonable! No conscience! Just want to make money! I have never given a negative review to any hotel. This is my first time. I am so angry.
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