Anonymous User
February 24, 2025
At first, the check-in experience was very good. The hotel has a valet parking service. As soon as I got off the car, the parking master enthusiastically helped me park my luggage. The next day, I went out smoothly and parked the car 10 minutes in advance. As a result, I told the front desk about the need for the car 45 minutes in advance on the day of check-out, and the front desk also replied ok. I didn't see the car half an hour later (because I went downstairs in advance and actually waited for more than 40 minutes). At first, I thought it was too congested on the road and chose to wait. It was not until 9:07 that I heard the front desk talking to someone else. I asked a question and realized that I had moved the wrong car, and there was no active explanation or apology. The license plate, model, and color were all informed in advance. I didn't expect such a low-level mistake to delay the trip. The hotel room type is okay, the double-layer glass has good sound insulation, and the dry and wet separation is very convenient. The bathtub is indeed more beautiful on the windowsill, but the drainage feels poorly handled and a little offensive.
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