Haitian Hotel

Haitian Hotel Reviews

Haitian Hotel

No.99 Yingbin Street, Cheng District, Jincheng, Shanxi, 048000, ChinaView Hotel Details
Haitian Hotel
Haitian HotelHaitian HotelHaitian Hotel
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Haitian Hotel Guest Reviews

4.7/5
Outstanding
1811 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1811)
Positive reviews(1784)
Reviews with photos/video(251)
Delicious breakfast(228)
Classy environment(141)
Friendly front desk staff(57)
Convenient parking(50)
Perfect for business trips(48)
Delicious buffet(28)
Stayed multiple times(22)
Tasty restaurant(21)
Negative reviews(27)
Guest User
Deluxe 2-bed Room
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 7, 2024
This is the second time we stayed in the hotel. It is very clean and comfortable. They have very good selections of different type of food for breakfast. Would recommend.
Response from Property: 【星光露天吧枱】【海天便利店】【24小時免費健身房】【24小時房間點餐】感謝小主給我們的這麼好的評價!看到您的讚美,小海很是開心呢!服務好您是我們最大的榮幸,更值得開心的是在您的旅途中,我們能為您帶來一份温暖,能夠陪你度過更多快樂的時光。期待您的再次光臨,讓您每次都能像這樣住得舒心舒適~~
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Clean and convienient!
Response from Property: 【距離市醫院2km】【景觀天井設計師酒店】【行李寄存雨傘租借】【24小時免費健身房】非常感謝您的滿分點評,我們的用心衹為給您帶來舒適滿意的入住體驗,您的鼓勵一定會成為我們前進的動力,酒店全體員工將會不斷努力,為您提供更完善、更人性化的服務,讓您體驗尊貴不凡的感受。期待您的再次光臨!
Guest User
Executive 2-bed Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
When you enter the door, someone will pick up your suitcase and say hello. After registering, someone will guide you to the elevator. The room is clean, and fruits will be given to you in the evening. Like it.
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Response from Property: [Large parking lot with 103 parking spaces] [Free drinks in guest room bar] [Some rooms overlook Baili Garden] [Personalized theme parent-child room] Seeing your praise of Xiao Hai, Xiao Hai happily wants to fly to you immediately to thank you ~~ You have experienced Xiao Hai’s good intentions, and it really makes Xiao Hai feel like a thousand-mile horse has met Bole~ Thank you for sharing and recommending it to others. You must be Xiao Hai’s harder accelerator. As long as you don’t brake, Xiao Hai Will definitely do better! Welcome back home next time~Bixin
Dabaishu
Deluxe Suite
Stayed in May 2024
Travel with friends
10 review
4.6/5
Great
Posted on Jun 21, 2024
It should be regarded as a better hotel in Jincheng. The location is good, the buffet dinner and breakfast dishes are rich, the room is large, and parking is convenient. In particular, the hotel lobby manager Li Wenjie provides warm and thoughtful service. I will choose Haitian Hotel next time I have the opportunity to come to Jincheng.
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Response from Property: [Smart toilet and smart curtains] [Golden key butler service] [Large parking lot with 103 parking spaces] [Free drinks in guest room bar] Deep words should be spoken lightly, long roads should be walked slowly, and happy times should be slow Let me appreciate it, there are many hotels in Jincheng, and we are extremely honored to be favored by you. Looking forward to meeting you again.
Lingling
Deluxe Suite
Stayed in Mar 2024
Couples
297 review
5.0/5
Outstanding
Posted on May 3, 2024
The service at Jincheng Haitian Hotel is very good. Every waiter you meet greets you warmly. The room is spacious, bright and clean, with smart bathroom, smart toilet, deep soaking bathtub and other facilities. It is very comfortable. A variety of snacks are delivered every evening, and the breakfast variety is also rich and delicious, especially the variety of pasta.
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Response from Property: Hello! I am very happy to see your love for the hotel and your praise for our service! Providing you with meticulous and in-depth services is what we should do. Creating surprises for guests and providing personalized services are our continuous pursuit goals. I sincerely wish you success in your work and a happy life. Haitian Hotel welcomes you to visit us again!
Guest User
Standard Single Room
Stayed in Mar 2024
Couples
14 review
5.0/5
Outstanding
Posted on May 2, 2024
The location of the hotel is very good, very close to the highway intersection; the service is also very good, I will greet you every time you come in and out, and will help you if you have luggage; fruits and yogurt will be sent to the room; the western restaurant on the first floor is great and tastes good. What’s even more pleasant is that on my wife’s birthday, the buffet restaurant is free; when we returned from dinner in the evening, the hotel decorated the room with happy birthday mood lights and gave us snacks, cakes and fruits. It was a surprise and a touch! 🎂🍎🍐🍓🍊
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our Haitian. The hotel's superior location, warm, comfortable and clean check-in environment, and dedicated personalized service have been well received by many guests. We will continue to work hard and make continuous progress, hoping that Haitian will become your first choice for business travel in Jincheng. Sincerely looking forward to your stay again!
MCXXII
Deluxe 2-bed Room
Stayed in Feb 2024
Business travelers
46 review
5.0/5
Outstanding
Posted on Mar 29, 2024
For more than ten years, I will stay in this hotel every time I come to Jincheng. Not only because this hotel is close to the highway, but also because from the service to the room environment, from breakfast to the spa on the first floor, every aspect of the hotel makes people feel at home. The meticulous service at the hotel front desk left me with a lasting impression. Made a deep impression. In addition, the park scenery outside the hotel is also comfortable. I will still choose this hotel when passing through Jincheng in the future.
Original TextTranslated by Google
Response from Property: Dear guests: A good reputation must be recommended by many satisfied customers. Thank you for choosing us among many hotels and giving Xiaohai this opportunity to prove yourself. We look forward to your visit again!
Tianyapeng
Suite
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Later I discovered that I was the Nian beast. I came during the Chinese New Year and left after herding the sheep and setting off firecrackers. As soon as the charger was unplugged, it was goodbye again tomorrow. I really miss my childhood. I could just play with a ball all afternoon, or I could Rush to the New Year greeting line, go to the front and ask for sweets. Growing up may be hiding tears in your eyes. You may not have a Happy New Year, but you must have a good New Year! Thanks to Haitian Hotel for every reception and five-star praise, and thanks to Butler Li Xia for the considerate New Year gift! see you later!
Original TextTranslated by Google
Response from Property: Thank you for your choice and love for Xiao Hai~ This wave of praise between the lines makes Xiao Hai feel delighted and very happy~ Your encouragement is our biggest motivation and we look forward to meeting you next time~
Anonymous User
Executive 2-bed Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The service is very good, the room is clean and tidy, and the facilities are complete. It is worth staying.
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Response from Property: [1.6km from the train station] [Smart Xiaodu Voice Control] [Smart Toilet Smart Curtain] [Golden Key Butler Service] Thank you for your recognition, your satisfaction is Xiaohai’s biggest motivation! Satisfaction is just the beginning, moving is Xiaohai's biggest goal. Xiaohai looks forward to providing you with friendly, thoughtful service and a happy living experience again!
Guest User
Deluxe 2-bed Room
Stayed in May 2024
Solo travelers
14 review
3.5/5
Posted on Jun 30, 2024
The hotel's breakfast is rich and the room hygiene is OK. The room is relatively old and has a strong smell, which makes people feel very uncomfortable.
Original TextTranslated by Google
Response from Property: [Starlight Open-air Bar] [Haitian Convenience Store] [24-hour free gym] [24-hour room ordering] Thank you for staying at Haitian. Your satisfaction is our goal. Exceeding your expectations is our ultimate goal. I am very sad, Xiaohai We have not received your perfect review, but we will definitely strive for excellence in the sanitary environment. We hope you can see our progress and changes next time you come back. Xiaohai will continue to forge ahead and never forget its original intention. Welcome to come again! May you be happy Xiaohai
FCM1979
Deluxe 2-bed Room
Stayed in May 2024
Family
16 review
4.2/5
Very Good
Posted on Jun 20, 2024
The hotel location and service are very good, but the decoration is a bit old, but it is still worth looking forward to!
Original TextTranslated by Google
Response from Property: [2.5km from Wanda Plaza] [Multi-functional Banquet Hall] [24-hour Leisure SPA] [Pet Station] has received such praise from you, Xiaohai feels happy no matter how hard he works. The little master’s praises really make people excited and immersed in them for a long time...^_^. Thank you for sharing and your choice. The hotel partners live up to expectations and are committed to providing the best quality service to every distinguished guest. Silent Night carries my sincere wishes for a wonderful and eternal life.
Guest User
Executive Garden-view Twin Room
Stayed in May 2024
Family
33 review
4.7/5
Amazing
Posted on Jun 5, 2024
The room is okay, the environment is quiet and the service is good
Original TextTranslated by Google
Response from Property: [Landscape Patio Designer Hotel] [Panorama Floor-to-ceiling Windows] [1.1km from Fengzhan Shiguangli Business District] [Four Seasons Western Restaurant] Xiaohai is very happy to see your review, and thank you very much for your support and encouragement. Xiaohai is very touched that you recorded the wonderful time here. We will work harder to do better. We hope that next time you stay, Xiaohai can bring you more warm services and give you a feeling of going home. Feeling, Xiaohai wishes you a happy life!
Guest User
Suite
Stayed in Mar 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 23, 2023
Nice environment, very quiet, good breakfast, recommended. The waiter took the initiative to help with the luggage, and small fruits were delivered to the room. I thought that the takeaway could not be delivered, so it could be delivered directly to the room, which is good.
Original TextTranslated by Google
Response from Property: Thank you for coming, your satisfaction is our greatest comfort and greatest reward, Xiaohai will work harder to do better! Welcome to visit our shop again to test Xiaohai's progress.
Guest User
Executive 2-bed Room
Stayed in Jun 2023
Family
21 review
5.0/5
Outstanding
Posted on Jul 16, 2023
The service is simply top notch! Originally, there was no hope in this kind of county-level city, but all the employees in the hotel were very polite and responded positively to the needs of customers. Even food delivery can be delivered to the room, or delivered by a robot. Really friendly. After checking out, I also gave small gifts to the children. We left things in the hotel, and we can inform you in time, very considerate🥹 The environment is also good, the room and bathroom are clean, the bath towels are new, the paper towels are of good quality, and the toilet is smart and user-friendly. The price/performance ratio is too high~
Original TextTranslated by Google
Response from Property: Thank you for your full-score review. Jincheng Haitian Hotel is favored by many guests with its superior and convenient location, warm and comfortable living environment, and rich and delicious breakfast. We have always created a warm and comfortable living environment and a friendly atmosphere for our guests. Sincerely look forward to your visit again!
sparkpower
Deluxe Single Room
Stayed in May 2023
Business travelers
262 review
1.0/5
Posted on Jun 16, 2023
Garbage, I rarely give bad reviews, the service awareness at the front desk is really bad, I opened an invoice, stood there and no one paid attention to it, after I issued an invoice to the previous one, it was my turn, but I couldn’t see it
Original TextTranslated by Google
Response from Property: Dear customer, we sincerely apologize for your unpleasant experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments and personnel to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!