Kyriad Hotel (Jiangmen East Railway Station)

Kyriad Hotel (Jiangmen East Railway Station) Reviews

Kyriad Hotel (Jiangmen East Railway Station)

Room 103, Building 6, No. 38, Jinyu Road, Jianghai District, Jiangmen, Guangdong, ChinaView Hotel Details
Kyriad Hotel (Jiangmen East Railway Station)
Kyriad Hotel (Jiangmen East Railway Station)Kyriad Hotel (Jiangmen East Railway Station)Kyriad Hotel (Jiangmen East Railway Station)
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Kyriad Hotel (Jiangmen East Railway Station) Guest Reviews

4.8/5
Excellent
1197 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1197)
Positive reviews(1175)
Reviews with photos/video(227)
Convenient parking(100)
Classy environment(90)
Large rooms(85)
Friendly front desk staff(66)
Delicious breakfast(58)
Perfect for business trips(15)
Stayed multiple times(13)
Tasty coffee(7)
Negative reviews(22)
Jingjingbujing
Privilege King Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 14, 2024
I have stayed in this brand of hotel before when I traveled. The room was very good, quite big, very clean, and the service was very good. We left behind some clothes and facial cleanser, and the customer service lady called us. It was really great and suitable. Tourists with high hygiene needs
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Response from Property: Thank you very much for your stay and appreciation. I am glad that I can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. Xiaokai eagerly looks forward to your visit again!
Guest User
Enjoy a twin room
Stayed in Sep 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Very good and comfortable Hygiene: very clean Environment: very good Service: Very good. Parking is very convenient and very comfortable. Health: very clean Environment: very good Service: Very good. Parking is very convenient and very comfortable. Health: very clean Environment: very good Service: Very good. Parking is very convenient and very comfortable. Health: very clean Environment: very good Service: Very good, parking is convenient
Original TextTranslated by Google
Response from Property: Dear, we at Kyriad are committed to providing efficient and high-quality services to every guest who comes here, so that you can feel the tradition and comfort that is different from other hotels. Thank you for your encouragement and love for us. Thank you for liking Xiaokai. Being able to find people who like us and serving people who like us is Xiaokai’s constant pursuit. Xiaokai looks forward to our next appointment with you!
Lun Lun
Preferred Twin Room
Stayed in Feb 2024
Family
35 review
2.7/5
Posted on Mar 23, 2024
This is the worst Kyliad I have ever stayed in. The room smells bad and the hygiene is very poor. The wash basin and floor are stained. The floor is rotten and has not been repaired. There is something like glue on the wall. There are hairs on the sheets. The sound insulation is very poor, the front desk staff's attitude is not good, the hotel does not have an underground parking lot, and the breakfast food is quite satisfactory!
Original TextTranslated by Google
Response from Property: Hello, dear guest! I am your online personal butler "Xiao Kai". First of all, thank you for taking your precious time to write a sincere review of Kyriad Hotel Jiangmen East Station. Secondly, we are deeply sorry for bringing you a bad feeling during your stay. Regarding the room and service issues you mentioned , rectify it immediately, please give us a chance to correct the mistake, Xiaokai looks forward to your visit again, and we will definitely bring you a different Xiaokai next time we meet!
Anonymous User
Premier Queen Room
Stayed in Jul 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 14, 2023
Second stay, the hotel is very new, the room is as good as ever. 50cm is really big enough and comfortable. There is a smart toilet 🚽 and a small smart toilet. Although it is not in the center of the downtown area, it is quite convenient to live here by car. There is a coffee shop downstairs where you can check in
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Response from Property: Thank you for your praise. Your recognition is our greatest honor, and it also gives us great motivation to continue to improve and innovate in our future services. Xiaokai and all the staff look forward to your visit again. We will serve you wholeheartedly Serve!
yin-yin……
Privilege King Room
Stayed in Jun 2023
Couples
56 review
1.0/5
Posted on Jul 19, 2023
I can't believe it's a newly opened hotel, the hygiene really doubts if it has been done! I'm going to throw up at the washstand, it's too dirty, and the shower head shows signs of leaking, I was immediately disgusted, as for why I can go to see xhs, I don't know what the last person did, and the sound insulation is so bad , so scary! If I didn't live with my boyfriend, I would really be scared to death! In the middle of the night, there was a strange sound coming from the toilet, one after another. Later, the security guard came to check and said it was a water pipe, and said to send them to their group to see how to solve it, but it never solved it! ! ! Not to mention changing rooms, there is no result of any treatment! The attitude is very general, as if it's nothing to do with yourself, as for why it is so noisy, there is a sudden sound of water pipes and no one responds! Then after the security left, the water pipe would still ring, but I was really tired, so I thought about going to sleep, and then at one o'clock, there was the sound of fingernails scratching the wall from the ceiling! ! Especially scary! If I live by myself! I'm really going to be scared to death! Then I stopped scratching for a while and really fell asleep. In the morning, I was woken up by the sound of the door opening and talking, and then the water pipe kept calling. I couldn't take it anymore and quickly checked out. In vain! Is this really a hotel chain? No management at all, most of the night! All kinds of strange voices, people come up and don't deal with it or give an explanation. It's really scary. If you are a superstitious person, don't come here. Who knows what happened! ! ! In the middle of the night, the water pipe suddenly whined and the nails scratched the wall! Tell me how to explain this with scientific principles. Even if it's scientific, then your hotel's sound insulation is poor! ! Otherwise why would you hear it! Why did the security come up and hear these voices and not do anything about it! ! Fortunately, I don't live by myself! Damn it!
Original TextTranslated by Google
Response from Property: Hello, dear guests! We feel that you took time out of your busy schedule to comment on the hotel, and we sincerely apologize for the unpleasant experience you had during your stay. The hotel attaches great importance to the opinions of every guest, and we will follow up the problems you report one by one: 1. We are very concerned about the hygiene problems you feedback. We found that the washbasin was caused by the waterproof rubber ring fog (oxidation), and we will Make corrections now. 2. And the sound of the water pipes. The air flow makes a sound when the pipes are loose and the water is launched. The pipes will be replaced and reinforced. 3. It is extremely difficult for us to reproduce the problem of the abnormal sound of the ceiling. The preliminary inspection of the engineering personnel concluded that it is a problem with the air-conditioning motor, and we will replace the air-conditioning motor. 4. At the same time, as a chain store under the Jin Jiang Group, we are duty-bound to deal with the problems that arise. We have made corresponding punishments and emphasized strengthening the service awareness of all employees and strengthening training for handling special events. We have failed to meet your needs in terms of service. We are deeply sorry again for your expectation, Xiaokai looks forward to your coming again, and we will definitely bring you a different Xiaokai next time we meet!
Asensensensensen
Preferred Twin Room
Stayed in May 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 15, 2023
The room is large and transparent, and the scenery outside is not bad. The service of the waiters is also very thoughtful, but there are a few problems. The first one is that the parking facilities in the parking lot are outdoors. When it rains heavily at night, only First put down the luggage at the entrance of the hotel lobby, then drive to the parking lot, put on slippers in the car and enter the back door of the hotel in the heavy rain. The second is that the voice control in the room is very comprehensive, but the physical switch cannot accurately control every The switch (maybe it’s an operation I don’t understand) and the copyright of Xiaodu are too few. There is only one of the 20 songs I want to listen to, and it’s a cover song. The third one is when washing clothes. There are two, and there is only one dryer, so it takes me a long time to get my turn. The rest is very comfortable. There are many types of breakfast, and I sleep comfortably at night. I will bring my family to stay next time I have a chance
Original TextTranslated by Google
Response from Property: Thank you for your praise. Your recognition is our greatest honor, and it also gives us great motivation to continue to improve and innovate in our future services. Xiaokai and all the staff look forward to your visit again. We will serve you wholeheartedly Serve!
Fanchenmouguoke
Enjoy a twin room
Stayed in Oct 2024
Family
31 review
3.8/5
Good
Posted on Nov 30, 2024
之前已經住過,很不錯,這次再次入住,跟之前一樣 同圍好多美食,很方便搵吃。 酒店停車場够大出入通道很暢通,還是免費停車場。 之前已經發過酒店圖片,不再重發。 今次祗發美食
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Response from Property: 親愛的,咱們凱里亞德就是致力於給每一位來到的客人提供高效優質的服務,讓您在此感受到別於其他酒店的傳統與愜意,謝謝您對我們的鼓舞與厚愛,也謝謝您喜歡小凱,能找到喜歡我們的人,並且服務喜歡我們的人是小凱一直的追求,小凱期待與您的下次之約哦!
Guest User
Privilege King Room
Stayed in Sep 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 21, 2024
凱里亞德這個品牌很好,我住過很多凱里亞德,凱里的服務真的是無可挑剔的,房間得設施非常的好,電視還可以投屏,還可以看愛奇藝,非常ninc,衞生做的也很細緻,沒有感到不舒服,會提前問您入住的要求。前台的服務超級棒,,真的是無微不至的關懷,早餐也很棒的自助的品類真的很全,也非常的好吃,下次再見啦
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Response from Property: 非常感謝您的入住與讚賞,很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,小凱熱切期待您的再次光臨!
Anonymous User
Privilege King Room
Stayed in Nov 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Dec 26, 2024
前台服務周到熱情貼心, 環境乾淨安靜整潔清新,床鋪柔軟舒適, 提供乳膠枕頭,總體感覺極佳,出行極便,不二之選。
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Response from Property: 親愛的,咱們凱里亞德就是致力於給每一位來到的客人提供高效優質的服務,讓您在此感受到別於其他酒店的傳統與愜意,謝謝您對我們的鼓舞與厚愛,也謝謝您喜歡小凱,能找到喜歡我們的人,並且服務喜歡我們的人是小凱一直的追求,小凱期待與您的下次之約哦!
kgpp
Privilege King Room
Stayed in Oct 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Nov 18, 2024
酒店非常好,服務很好,客房還特意備了一個睡眠枕,很舒服。房間寬敞整潔,在這住到這麼舒服的酒店很滿意,再來江門必住這裏。
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Response from Property: 親愛的,咱們凱里亞德就是致力於給每一位來到的客人提供高效優質的服務,讓您在此感受到別於其他酒店的傳統與愜意,謝謝您對我們的鼓舞與厚愛,也謝謝您喜歡小凱,能找到喜歡我們的人,並且服務喜歡我們的人是小凱一直的追求,小凱期待與您的下次之約哦!
Guest User
Privilege King Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
服務:辦理入住很快,前台小姐姐服務態度很好 衞生:很乾凈 環境:房間很大很舒服 晚上12點才到酒店,位置還是很好找的,周邊很安靜,晚上睡覺沒有噪音,停車免費還有充電樁很方便。
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Response from Property: 非常感謝您的入住與讚賞,很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,小凱熱切期待您的再次光臨!
Guest User
Privilege King Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 31, 2024
第二次入住,這附近應該是最好的酒店了,缺點就是有點少貴,感覺衞生,停車方便,房間特別大,裝修好,窗台也特別大。
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Response from Property: 感謝您的好評,您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升與創新,小凱攜全體員工期待您的再次光臨,我們將竭誠為您服務!
Guest User
Enjoy a double bed
Stayed in Sep 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Nov 1, 2024
江門東站凱里亞, 環境優美人人誇。 房間寬敞智能化, 停車方便靜幽雅。 前台服務很貼心, 入住此處樂開花。
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Response from Property: 感謝您的好評,您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升與創新,小凱攜全體員工期待您的再次光臨,我們將竭誠為您服務!
pilisi
Honor Family Double Bed Room
Stayed in Sep 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 15, 2024
每次到新會基本都在這家店住,設施挺新凈的,就是晚上想出來買的吃不太方便,這次試了一下大床房,其實就是雙床拼的,建議商家改一下。
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Response from Property: 尊敬的客人您好!非常感謝您對小凱的寶貴意見,我們的榮享家庭大床房是2.4米的特大床,比較推薦有帶小朋友的旅客選擇此房型入住,其它房型的大床房都是1.8米的床,您也可以根據您的需求選擇房型入住,小凱再次感謝您在萬千酒店中選擇我,祝您出行安康!
Guest User
Privilege King Room
Stayed in Jul 2024
Family
14 review
5.0/5
Outstanding
Posted on Aug 7, 2024
酒店在江門東站附近,離狂飆打卡點大概幾公里,萬達廣場也是兩公里左右,還有附近幾百米就是江門歡樂世界,晚上可以帶小孩去那裡玩。酒店還可以,平時經常住凱利亞德酒店,性價比比較高,只是酒店在居民區,吃飯購物需要開車出去
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Response from Property: 非常感謝您的入住與讚賞,很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,小凱熱切期待您的再次光臨!