Anonymous User
October 26, 2024
A newly opened homestay, full of design. I placed an order in a hurry, but I didn't expect the experience to be very good! And I just happened to get a free room upgrade.
Facilities: The whole house intelligence needs to be improved. I called it several times but only answered but didn't take action. Finally, I pressed the button manually. The room has floor heating, and the central air conditioner only puts out heating. The quilt is also super warm, triple overlap. The night before was like a night in the sauna, and I was so hot that I got angry. I didn't know until the next day that I could find a housekeeper to solve the problem in the middle of the night. It is recommended to inform guests who check in for the first time where the control panel of the air conditioner and floor heating is.
Hygiene: The room hygiene is very clean.
Environment: The overall homestay environment is high-end and upscale, and there is a garden terrace at the door, plus several green plants such as lavender, creating a warm and comfortable atmosphere. There is a calming aromatherapy in the room, which smells especially good, and the toiletries also have a nice fragrance.
Service: The housekeeper service is particularly good, and the feedback issues are handled in a timely manner. The 24-hour service is much better than other homestays. Breakfast, afternoon tea and goodnight sweet soup are delicious.
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