cinnwright
September 24, 2024
I stayed at Retreat CR from June 9th to June 12th 2024 (Cafe Room below the Spa) and unfortunately had a traumatic experience due to carbon monoxide exposure in my room. By the second night, I began feeling lethargic and nauseous, eventually requiring a trip to a clinic. On the final night, I woke up with a racing heart, shortness of breath, and eventually collapsed in my room. I was rushed to the hospital and later diagnosed with carbon monoxide poisoning upon returning home. Throughout my stay, there was little follow-up from the hotel staff regarding my condition, and the hotel lacked basic resources like electrolytes for ill guests. Even after notifying the hotel about the carbon monoxide exposure, their response was inadequate, stating they would "share it with the team and take necessary measures." This experience left me with ongoing health issues, PTSD, and anxiety, requiring therapy to cope with the trauma. I cannot recommend this hotel due to the safety issues and lack of proper guest care.