Jerusalem Inn by Smart Hotels

Nice hotel and very friendly staffs

A friendly hotel with good staff.

Jeruzalem Inn is a friendly hotel with a good room for solo travellers. The staff is helpfull and provides good service. They helped me with the questions I had.

The coworkers have been very friendly and helpful

The only good thing about this hotel was location. The first guy staff was good. There was no elevator so second floor ****** with suitcases. He did carry them up for us, but there was no one there to help when we checked out. Even though we askedfor someone. There is no one there from 11pm to 11am. You are given a whats app number to call. We had a very loud bar beside our room that went till very late. Then people talking and chanting till 1 am. Bring ear plugs! The patios doors wouldnt close, the fridge needed to be defrosted. There was a bed mattress in stairway. The only reason to stay here is location and price but be prepared

I stayed in a double room with a private bathroom for three nights. Location was very convenient. A couple of minutes walk to Jaffa Street where the light rail is located. Ten minutes walk to old Jerusalem. The a/c was good and cable tv showed French open…yay. I had room facing street and on the evening of sabbath, it was very quiet. Then Sunday night there was some soccer game, maybe finals of the champions league…I dunno but it was a tad loud. I read from other reviews that there’s a club next door. It’s not a club but more like a couple of bars and one with outdoor seating. The noise wasn’t that bad and I was on the lowest floor on the side closest to bars. Room was relatively clean, though linen had a few stains. The pictures I’ve seen on this site of the property are a bit misleading. The safe in the room is non functional. Also the rainfall shower head was more like garden hose shower head. The refrigerator was noisier than the noise from the bars. The chambermaid’s kid plays soccer in the hallway during the day while she’s cleaning so that can be annoying if you need to rest during the day.

The service was bad.. the rooms are not clean, the sheets were not changed, noise all night, the rooms are not sealed and you can hear everything, a shocking experience

The hotel is close to a bar and/or restaurant and as such it gets very noisy until late at night. Had trouble sleeping on most nights I was there (over the weekend). Check-in is not convenient (3pm only, there is nobody there before that?), and the clerk could not care less. Room was clean, but quite small.

I think a barnyard would have been quieter than this place. Noise from the street from partiers until about 1am. Car horns all night long. Noise from the hallway. The maids, the maid's carts, other guests, and every time one rolled a suitcase through the hall in came in crystal clear in the room. We could hear TVs, audio conversations, bed squeaks, etc. as if they were in the room with us. One could literally hear a device being plugged into the socket through the shared wall. Second issue was hotwater. Sometimes nothing, sometimes barely above room temperature, other times scalding hot for a brief second. Then was the consistency of the water pressure and hotwater. Toilet flushing in another room dropped pressure and brought about a chill. Maid's serviced the room nearly every day we were there, but there were times we ended up with no towels and had to ask at the front desk. There was someone at the desk more or less consistently in the afternoon. However, in the mornings they were almost not existent. Pro tip: linens are on the first floor, and towels are on the second. No elevator, even with 3-4 floors of rooms. Climbing the stairs got to ba chore after climbing the hills of Jerusalem.