26, Namseong-ro 26-gil, Jeju, Jeju Province, 63170, South KoreaView Hotel Details
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Ara Palace Hotel Guest Reviews
4.1/5
Very Good
44 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service3.9
Cleanliness4.3
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All reviews(44)
Positive reviews(18)
Reviews with photos/video(5)
Awesome stay(9)
Great service(9)
Great location(8)
Negative reviews(2)
Guest User
Ocean City View Double Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 7, 2024
The place is just as advertised, clean and well maintained. Having a washing machine in the unit helped especially after our Hallasan hike. It’s easy to get around by bus, though do note that the buses that go to the airport (300s, 400s) from the closest bus stop do not have luggage storage so it might be a struggle during peak period. Overall we enjoyed our stay and the host is very kind and friendly!
Beloved Jane
Ocean City View Double Room
Stayed in Oct 2023
Business travelers
79 review
4.5/5
Great
Posted on Oct 20, 2023
The location is nice and perfect for business travelers who wants to enjoy Jeju Island.
Anonymous User
Ocean City View
Stayed in Dec 2022
Couples
32 review
4.5/5
Great
Posted on Dec 23, 2022
Location was good as there is a convenience store and a bus stop nearby. It is more of a airbnb experience instead of a hotel but the host is friendly. One thing to note,the towels provided are of the smaller size.
Guest User
Ocean City View Deluxe Twin Room
Stayed in Aug 2022
Family
2 review
3.5/5
Posted on Sep 4, 2022
This is not so much of a hotel style but as an apartment style. The room is spacious and clean with cooking facilities. The ocean view room has a scenic view of the city and the sea. You can see sunrise from your room. As said, it’s an apartment style .. there is no service of making your room or cleaning it up or replenishing of bottled water. You have to clear the rubbish yourself. Get the trash bags, extra toilet rolls… etc fm the reception counter. The towels provided are the face towel size rather than the big bath towel. Function more like Airbnb rather than hotel.
Guest User
Ocean City View
Stayed in Oct 2022
Couples
1 review
4.2/5
Very Good
Posted on Oct 23, 2022
The hotel was simple, but very functional and in a great location with everything we wanted to see and do within walking distance. We really enjoyed our stay and would highly recommend to anyone who wants to stay somewhere which has everything, but with a no frills check-in/check-out service. The host provided a warm welcome via text and was always a phone call away and ready to assist at a moment’s notice.
Man ying sandy
Ocean City View Double Room
Stayed in Jun 2024
Family
3 review
2.0/5
Posted on Jun 16, 2024
Years of experience of traveling and staying in hotels have never encountered this kind of hotel requirements customers unreasonable requirements, such as requiring guests to sort their own garbage and dispose of their own garbage to the garbage room, used cutlery in the room to clean themselves, bath can not use hot water Too long to say will affect other people's use of water😤 the room is filled with many terms for guests to follow, but the online booking is not listed first, very unreasonable.
Most Korean hotels nowadays no longer have front desk service, self check in, no serviceability at all. It is excessive to unilaterally also demand various rules from customers.
This hotel is very bad and makes people feel very uncomfortable😞
Not recommended to book this hotel, bad review! !
Interlude: Sleeping in the middle of the night suddenly the alarm bell rings I don't know what happened? There is no notification or explanation from any staff.
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6/8
Guest User
Ocean City View Double Room
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Great location. It's only a 10-minute walk to Qixing Street. I will stay here again next time I come.
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Chenyingnan
Ocean City View Double Room
Stayed in Jul 2024
Couples
7 review
4.0/5
Very Good
Posted on Jul 8, 2024
There are no service staff from check-in to check-out. You have to understand all the hotel precautions by yourself and clean up the garbage yourself.
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Guest User
Ocean City View Twin Room
Stayed in Jun 2024
Solo travelers
1 review
3.5/5
Posted on Jun 16, 2024
It is located on the hillside, so it is not convenient to walk. It is especially difficult on hot days. However, the bus stop is close, so it is convenient to travel long distances, and it is a quiet accommodation where you can't hear the noise of cars. The website I made the reservation on said it was a hotel, so I expected it to be a hotel, but it was actually a residence. If you expect the service of a regular hotel, you will be disappointed.
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Mimizz
Ocean City View Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The actual room is the same as the photo. There is a parking space. It is also very close to the convenience store. It takes about 10-15 minutes to walk to Qixing Street Pedestrian Street and Dongmen Market. The counter is on the 2nd floor. The staff is very friendly. When checking in, it is recommended to tell directly where you are from. Booking on trip.com makes it easy for the front desk staff to check.
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성남
Ocean City View
Stayed in Dec 2022
Solo travelers
4 review
3.5/5
Posted on Dec 24, 2022
It's a villa-type one-room structure, so it's not unfamiliar.
In winter, there is a bit of rain.
It was warm and it was room 1004, so the sea view was good.
The host is very kind..
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Guest User
Ocean City View Deluxe Twin Room
Stayed in Nov 2022
Travel with friends
1 review
4.5/5
Great
Posted on Nov 15, 2022
The facilities were great. The location was good, it was warm and the bathroom was clean. However, the pad under the bedding smelled like a human body, so it was a bit like that. The most important thing is the bedding... Next time, if only the bedding is replaced with a new one, I want to stay again. One more thing, the towels smelled so bad. Smell less dry... The towels were old and smelled like dishcloths. If you improve these two things, it will be a more successful business.
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Response from Property: Thanks for the sound insight. We will make improvements immediately. We will make more efforts and develop Ara Palace for your comfortable travel. We look forward to seeing you again next time. thank you Have a nice day.
The World Is Mine
Ocean City View
Stayed in Nov 2022
Business travelers
27 review
4.0/5
Very Good
Posted on Dec 16, 2022
A neat serviced residence located in the old city center ^^
It feels like an officetel, so the space is very spacious and the view is excellent.
The manager is also kind.
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Guest User
Ocean City View Deluxe Twin Room
Stayed in Nov 2022
Family
1 review
1.5/5
Posted on Nov 12, 2022
the worst of the worst
If you are considering this place, I strongly recommend that you go elsewhere.
1. Moldy Toilet
2. Poorly Shaking Bed
3. Basically not clean room condition
4. Remaining owner's habits while on Airbnb
5. You may be assigned a room you haven't reserved
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Guest User
Ocean City View Twin Room
Stayed in Oct 2022
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 7, 2022
Dongmun Market was also walkable and it was nice and clean. There is an elevator so I can go without any inconvenience hahaha And the manager is very kind!!
Original TextTranslated by Google
Response from Property: Thank you for making your trip comfortable. We will make more efforts and develop Ara Palace for your comfortable travel. We look forward to seeing you again next time. thank you have a good day.