470 Sinbuk-ro, Jeju, Jeju Province, 63333, South KoreaView Hotel Details
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Ramada by Wyndham Jeju Hamdeok Guest Reviews
4.1/5
Very Good
318 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.0
Cleanliness4.2
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All reviews(318)
Positive reviews(287)
Reviews with photos/video(92)
Great location(52)
Convenient location(50)
Loved the beach(26)
Quiet & comfortable(23)
Many dining options(14)
Convenient public transportation(11)
Strange smell in room(10)
Friendly front desk staff(5)
Negative reviews(31)
Ingrid Reisinger
Standard Twin Room (City View)
Stayed in May 2024
Travel with friends
45 review
3.5/5
Posted on Jun 18, 2024
The hotel is clean and functional. However, it is a rather old hotel. I came to do the check at 2pm and it was not possible... they told it had to be at 3pm, well, first time that they didn't even let me do the paperwork to have it ready.
Response from Property: Dear, customer. This is Ramada Hotel Hamdeok from Jeju. Thank you for using our hotel. We apologize for any inconvenience. Thank you for your valuable review, and we will try to become a more cost-effective hotel with improved service and continued development. Thank you.
Guest User
Standard Family Twin Room (City View)
Stayed in Aug 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 5, 2023
The front desk girl is very friendly, she is nice and willing to help akways. close to beach.room is kind of narrow.
Response from Property: Dear, customer. This is Ramada hotel in Hamdeok.Thank you for using our hotel.Thank you for your valuable review, and we will try to become a more cost-effective hotel through service improvement and continuous development.Thank you.
gowithanais
Superior Twin Room
Stayed in Jul 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 15, 2023
Exceptional. Comfortable beds. Clean room. Cute balcony and views of the city and such great assistance from the staff too! Highly recommend.
Response from Property: Dear, customer. This is Ramada hotel in Hamdeok. Thank you for using our hotel.I hope you only had good memories during your trip to Jejuthank you for your compliment & recommend.No matter when you visit, we will always do our best to remember it as a comfortable and kind accommodation for you.
Paul Philpott
Standard Family Twin Room (City View)
Stayed in Jun 2023
Couples
105 review
1.0/5
Posted on Jul 6, 2023
terrible customer service. Extremely rude staff. The hotel was not accomodating and the facilities were closed without notification.
Response from Property: Dear, customer. This is Ramada hotel in Hamdeok.Thank you for using our hotel.We will deliver the inconvenience to the department in charge to improve it.Thank you again for your broad heart, and we will greet you with an improved appearance so that you will not experience any inconvenience when we meet again. Thank you.
영주
Deluxe Quadruple Room
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Feb 27, 2023
it was a great. room condition was good too.
Response from Property: Dear, customer. This is Ramada hotel Hamdeok. Thank you for using our hotel.Thank you for your valuable review, and we will try to become a good hotel that customers are satisfied with the improvement of service and continuous development.Thank you.
Guest User
Deluxe Quadruple Room
Stayed in Sep 2022
Family
4 review
4.5/5
Great
Posted on Sep 16, 2022
We found this hotel to be a reasonable price for what they offered. Our breakfast was tasty but a bit overpriced. It was not on the beach but a short walk away from anything you’d like to have.
Eun Ogrady
Standard Twin Room
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 18, 2022
I highly recommend this hotel. The room was clean and the bathroom was update with newer toilet and a shower. Also you cannot beat the breakfast deal within hotel for the price you pay. I didn’t get the package deal with room and breakfast and paid more on coffee and a couple of pastries in the cafe on my first a few days. I wish I got the package deal from the beginning. They offer both continental breakfast style and Korea food. Everyday there was some changes in menu as well. You can have well balanced meal in buffet.
Ks
Standard Twin Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 21, 2023
value for money
Response from Property: Dear, customer. This is Ramada hotel in Hamdeok. Thank you for using our hotel. Thank you again for your broad heart, and we will greet you with an improved appearance so that you will not experience any inconvenience when we meet again. Thank you.
Guest User
Standard Family Twin Room (City View)
Stayed in Aug 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 26, 2022
perfect position, near to the beach!
DeeCheng
Deluxe Family Twin Room (City View)
Stayed in Oct 2024
Travel with friends
1 review
1.0/5
Posted on Oct 11, 2024
This hotel doesn't make the bed. I went to the front desk and asked if I had read the housekeeping instructions. I said no, and he asked me how I knew the password. I said I called the front desk. Then he said they would not make the bed.
Original TextTranslated by Google
appeum
Ocean View Quadruple Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 27, 2024
I had a comfortable stay at the ocean view~
It rained all day so I couldn't go out,
but thanks to Ramada, I had a great time
It was the most satisfying accommodation in Hamdeok
Original TextTranslated by Google
BeckyBa
Standard Family Twin Room (City View)
Stayed in Sep 2024
Other
9 review
3.1/5
Posted on Sep 15, 2024
Seeing that it is a Wyndham hotel, I was in a mood to enjoy it. As a result, the front desk was empty and all check-in was done by self-service. The huge unfamiliar machine and the various Chinese accents emitted by the machine made me confused.
Facilities: Old, it should be a very old hotel, similar to Home Inn Express.
Service: I went to have breakfast and reported the room number. The restaurant waiter couldn't find the record. When I ran to the front desk to ask, the waiter suddenly regained his sight and found the record.
What's more terrible is that this hotel stipulates that you must check out before 11AM, and you will be charged an extra 10,000 won for an hour's delay. It's so ugly! No wonder the rating is so low. I don't know how Wyndham Group requires their SOPs. They have a filter for the entire brand!
Original TextTranslated by Google
안녕난여행이조아
Standard Twin Room (City View)
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The staff are friendly
It's about a 5-minute walk from the beach, but
It's neat, quiet, and
Clean
I would definitely visit again next time.
Original TextTranslated by Google
최혜영
Standard Twin Room (City View)
Stayed in Sep 2024
Other
1 review
1.5/5
Posted on Sep 2, 2024
Even though there was no one checking in or checking out, the desk staff asked us to check in and check out only through the kiosk.
The room smelled musty.
One of the pillows was pitch black, and the blanket also smelled musty, so I couldn't sleep.
The bathroom cord cover was covered in dust and hair, the towels smelled musty, and the shower was moldy. I visited again a year ago, but the room service was 180 degrees different, so I will never visit again.
Original TextTranslated by Google
Response from Property: Hello, this is Ramada Jeju Hamdeok. Thank you for using our hotel. Thank you for your valuable review. We will forward your inconvenience to the relevant department and take corrective action. We apologize for any inconvenience caused during the internal reorganization. Thank you for giving us the opportunity to improve and apologize for disappointing you during your next visit. We will make sure to greet you with an improved and more developed image if we have the opportunity to see you again. Lastly, thank you for visiting our hotel and leaving a review.
Guest User
Standard Family Twin Room (City View)
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is very clean, the front desk staff is very good, they can help call a taxi, which makes it convenient to travel. The hotel is 10 minutes away from Hamdeok Beach, and there are a variety of food around. Hamdeok's water is clear and the scenery is beautiful.
Original TextTranslated by Google
6/11
Response from Property: Hello, this is Jeju Hamdeok. Thank you for visiting our hotel and commenting on the photos. I will always do my best to make our guests remember this as a pleasant, comfortable, and welcoming dormitory.