37, Sammu-ro 3-gil, Jeju, Jeju Province, 63125, South KoreaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
J2 Family Hotel Guest Reviews
4.6/5
Great
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(62)
Positive reviews(61)
Reviews with photos/video(18)
Awesome rooms(17)
Easy to get around(10)
Great value for money(9)
Near shopping area(8)
Perfect for kids(7)
Convenient for shopping(7)
Large rooms(6)
Quiet & comfortable(6)
Negative reviews(1)
Guest User
Family Quadruple Room
Stayed in Jun 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Aug 11, 2024
The location was good and we enjoyed the amenities.
Response from Property: Dear customer, first of all, thank you for using our hotel.
If you use it again next time, we will make it a better J2 Hotel.
Yan Boey
Family Room B
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 27, 2024
We have a good stay. Nice restaurants nearby.
Golden dragonfly
Family Room B
Stayed in Aug 2022
Family
8 review
4.7/5
Amazing
Posted on Sep 25, 2022
Enjoy stay a lot. Very helpful staff. Staff helped us to call cab n also introduced us to restaurants. Rooms are big and spacious. On the whole we enjoy ourselves.
Response from Property: 고객님 소중한 리뷰 감사드립니다^^ 다음에도 또 뵙길 바라겠습니다. 제주도에서의 남은 여정, 즐거운 시간 되시길 바라겠습니다. 좋은 하루 되세요~♥
Anonymous User
Family Quadruple Room
Stayed in Sep 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Facilities: Complete
Sanitation: Clean and tidy
Environment: Comfortable
Service: Thoughtful
It is right in the city center. It costs about 120 yuan to take a taxi to Hamdeok and more than 40 yuan to the airport. You can take the bus to Dongmen Market and take photos of Korean clothes. The bus accepts Alipay. There is CU at the door. There is Olive Young three minutes away. I go there every day. There is a delicious pork noodle restaurant opposite CU. I can have breakfast. There are also various Korean beef restaurants nearby. It’s good. I will go there next time.
Original TextTranslated by Google
6/9
Guest User
Family Room B
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 2, 2024
We booked a family room, which is equivalent to a suite in China, but there is no living room or study room, just two connected bedrooms. Each bedroom has two beds, one is 1.5 and the other is 1.2, so it is quite suitable for large families (my family has three adults and two children), just one adult and one child can sleep in one bed. Each bedroom has a toilet and toiletries, but it is not convenient to dry clothes, as there are only 5 hangers. There are 2 tables in total, but there is only 1 trash can, which is not very friendly to large families, and the trash is filled up in a short time. Someone cleans up every day, but the sheets and quilts are not changed. If necessary, you need to remind the front desk to change the sheets separately. One of the front desk sisters can speak Chinese, which is good. It takes 10 minutes to walk to the duty-free shop, which is quite close. There is a playground next to it, which is similar to the fitness playground in the domestic community.
Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you for using our hotel. I am sorry for any inconvenience you experienced with the room cleaning. We will refer to your review and make improvements.
Guest User
Family Suite Room
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 31, 2024
It is a family room, suitable for family travel. The hotel is located in the city center, convenient to go everywhere, with restaurants, supermarkets, gift shops nearby, and a 10-minute drive from the airport.
Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you for using our hotel. If you use our hotel again next time, we will make it an even better J2 Hotel.
Guest User
Family Suite Room
Stayed in Jun 2024
Family
9 review
4.7/5
Amazing
Posted on Aug 8, 2024
The location is convenient, the staff is happy to answer questions, and there are delicious mango desserts nearby!
Original TextTranslated by Google
Guest User
Family Suite Room
Stayed in May 2024
Family
1 review
3.7/5
Posted on Jun 23, 2024
We booked a family room for five people. The photos showed several rooms. But when we got there, they didn't match the pictures. The front desk also said the pictures were wrong. We had to contact Ctrip. Even if we paid more, they still couldn't get the rooms shown in the pictures. We were too lazy to bother with that late at night. My parents-in-law and the kids slept in the room, and I slept on the sofa in the living room. The next morning, there was an excavator working on the street outside, so the elderly didn't get a good rest. The overall price/performance ratio of the hotel is okay. The bad review is for Ctrip. The photos are randomly placed, and there is only one room for the family room for five people. How do we sleep?
Original TextTranslated by Google
Guest User
Family Triple Room
Stayed in Oct 2024
Family
5 review
4.5/5
Great
Posted on Nov 15, 2024
There are double-layered windows inside and outside, so the soundproofing is very good. You can't hear anything outside when you close the window, but the cups were forgotten to be replaced with clean ones, and there were traces of coffee from the previous guests on them, which was a bit unhappy. The service was very good, patient and polite.
Original TextTranslated by Google
Guest User
Family Triple Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The room I booked is a one-bedroom and one-living room room with a bathroom and a small kitchen, but the kitchen cannot be used for cooking, and we did not want to cook. There are two beds in the room, one large and one small, and a large bed in the living room. Normally, it is no problem for five adults to sleep. This room type is really rare for Jeju Island. It is very convenient to travel with two children or parents. You don't have to book two rooms and save money. For a room of this price, the space is also very large. The location is good. There is a CU and a park where you can take your kids for a walk nearby. The park is quite large, with facilities for children to play and community fitness facilities for adults similar to those in domestic communities. It is good to go for a walk in the morning or before check-in.
Original TextTranslated by Google
Response from Property: Thank you very much for your good review and hope to see you next time.
Guest User
Deluxe Double Room
Stayed in Mar 2024
Family
6 review
5.0/5
Outstanding
Posted on May 5, 2024
The room has three layers of glass, which is very isolated. The front desk lady is very pretty and enthusiastic. But she can't speak noon, so she needs a translator. The aunt who cleans the room is also very diligent. It's very comfortable to stay. It costs 5,000 won to add a quilt, including a quilt, a quilt and a pillow. The room is said to be more than 40 square meters, mainly with a large bathroom and a porch. It's very convenient to eat, drink and have fun around. However, I don't recommend you to try the bus on Jeju Island. The waiting time is too long. It takes about 40 minutes to take a bus from the city to Dongmen.
Original TextTranslated by Google
Response from Property: Thank you very much for your good review and hope to see you next time.
Zhuanzhuyouai
Family Suite (Kitchen)
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel is very clean and new, with a kitchen and a living room. It is a one-bedroom suite. The functional areas are well divided, and the children playing in the living room will not affect our sleep😀
It is quite good, and I still recommend staying when you go to Jeju Island.
Original TextTranslated by Google
Mingyuexin
Family Triple Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 28, 2024
What’s more, the hotel is close to the airport! On the day I returned home, I couldn't get a taxi. I ended up walking from the hotel to the airport. Fortunately, I caught the plane!
Original TextTranslated by Google
Response from Property: Dear customer, thank you for using our hotel. We apologize for not being able to help you with taxis from our hotel to the airport. We tried to help you request a call taxi, but due to the local taxi company's reservation regulations, we had difficulty helping you because you must have a phone number that you can call on the day of your ride and be able to speak Korean. We will refer to your review and improve it.
白毛麥麥
Family Triple Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The room is very spacious and clean. It is suitable for family accommodation. If you drive, please inform the front desk staff first to arrange a seat. Shopping in nearby restaurants is very convenient.
Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you for using our hotel. We will make it an even better J2 Hotel if you use it again next time.
Guest User
Family Suite Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 24, 2024
It's OK. It's quite big, just like the picture. It's cleaner than other hotels I've stayed in. It's very close to the pedestrian street.
Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you for using our hotel. If you use our hotel again next time, we will make it an even better J2 Hotel.