Fairfield Inn & Suites Jefferson City

The staff delivers efficient service, while the breakfast provides diverse options. Convenient location near amenities. Guests praise the clean, modern rooms with ample amenities.

We stayed there five nights and housekeeping was never offered. I had to request fresh towels and empty our wastebaskets myself. Though front desk and housekeeping were helpful on check-in in finding a shower chair for my wife, it was tight maneuvering in the bathroom and had to be shuffled Around as the door was open and closed. Also, ants were frequently observed on the desk. We killed three or four a night. Another challenge was loud creaking from the ceiling from the guests above who seemed to be walking about much of the night. They weren't walking heavily, but just walking at all created, loud creaking noises that disturbed our sleep. It's like the floorboards need to be screwed down.

Room was reasonably clean, but seems that maintenance is somewhat is lacking. Shower head was very crusted with limescale. The shower door handles were extremely loose (I was afraid they would fall off) and the towel rack was deformed and bent forward. It appeared to me that people have used both to catch themselves in mid slip, which makes sense as there are ZERO grab bars if you needed it. Water damage on the wall behind the toilet was not painted or covered giving the room the overall feeling that they “just don’t care”. Light fixture was half out above the mirror, making it hard to put on make up. Just a side note that my travel companion in a room a few doors down had a leaky shower that dripped all night. (So maintenance issue was not confined to my room.) On the brighter side, the bed was clean and generally comfortable and I liked the many plugs available on the nightstand and the internet TV. If they would just have taken care of some very basic SIMPLE maintenance (probably 20 min job total) the room would have been much more inviting and comfortable. Breakfast was well appointed and tasty. Overall, it was OK, but I’d probably check out some other branded hotels in Jeff City before staying here again. I suggest taking a room that is on the back side of the building as there is some minor traffic noise in front.