Pursuit Hotels in Jasper

A motel-style hotel. The price was a bit high if I booked it late, but considering that the hotel in town has only been open for more than three months, the price was acceptable. The terra restaurant in the hotel is very famous. You can't eat there without reservation. Please be informed.

We booked this hotel with the hopes to experience Jasper National Park in comfort and luxury in support from Pyramid Lakes Resort as our spot to rest and relax. Unfortunately, our experience at the resort was not restful. Upon heading to bed after 4 hours of driving from Edmonton after a 3 hour plane ride, we were awoken at 2am to the AC unit making an obnoxious noise. After waiting about 5 minutes, the noise subsided and we headed back to sleep thinking nothing of it. That was until… the noise from the AC unit (even when turned off) went on until 5am sporadically and obnoxiously. We attempted to call the front desk to resolve our issue, and they simply said “we’re sorry for the inconvenience, let’s see what we can do” and never got a call in return the rest of the night. In hopes to rest and recover, we slept in on vacation the following day and were awoken by a wake up call forcing us to leave our room stating “check out for all rooms is at 11am” with no apology or sincerity included in the message. Jasper is beautiful and breathtaking as is Pyramid Lake. The resort however, did not live up to its standards. Our hope is management will reach out to resolve this.

I have stayed in this hotel many times. The location and facilities are excellent. It is a very good choice for Jasper. However, the soundproofing is average. Even late at night, there are still children running in the corridor, which is very noisy. If you need quiet, you must make a request, otherwise you will be arranged to a room at the farthest end of the corridor (a long way to go).

Overall, a great trip. The hotel service was good. Upon checking in, our room was unfortunately noisy and had a strong petrol smell, but they promptly moved us to a new room. The hotel is a bit of a walk from the town center, but there's a bus stop right outside. The only minor downside was that the swimming pool hours were quite limited, seemingly only open in the evenings.

Everything was excellent, especially we enjoyed the swimming pool and sauna. Only thing we are disappointed is there was no microwave to warm food. If not, it was perfect to my family trip.

Very satisfied, the breakfast bought at the coffee shop at the door is also delicious