Mantis St Helena
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Jamestown

Mantis St Helena

1 Main St, Jamestown STHL, Jamestown, Saint Helena, Ascension and Tristan da Cunha
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Mantis St Helena is a 30-bedroom boutique hotel set in the original East India Company's officers' barracks built in 1774. The Hotel boasts a large restaurant, cocktail bar, guest lounge and two spacious outdoor terraces. Offering luxurious heritage rooms and suites and newly built contemporary rooms, Mantis has set a new accommodation standard on the island. Situated in the capital Jamestown, a few minute's walk from the sea front, museum, archives, shops, bars, restaurants and transport links.Show More
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hotel overview picture
Highlights
Airport drop-off available
Delicious breakfast
Free parking
Lots to do
Amenities
Golf course
Diving
Snorkeling
Hiking
Massage room
Public parkingFree
Airport pick-up
24-hour front desk
All Amenities
Property Description
Mantis St Helena is a 30-bedroom boutique hotel set in the original East India Company's officers' barracks built in 1774. The Hotel boasts a large restaurant, cocktail bar, guest lounge and two spacious outdoor terraces. Offering luxurious heritage rooms and suites and newly built contemporary rooms, Mantis has set a new accommodation standard on the island. Situated in the capital Jamestown, a few minute's walk from the sea front, museum, archives, shops, bars, restaurants and transport links.
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4.4/5
Very Good
Cleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 21 Reviews
Surroundings
Airport: Saint Helena Airport
(16.4 km)
Landmarks: Castle Gardens
(<100m)
Landmarks: Museum of Saint Helena
(120m)
Landmarks: Jacob's Ladder
(200m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Heritage Suite
3

Heritage Suite

1 Double bed
Has window
Non-smoking
Garden view
Connecting rooms
Accessible shower
Stair-free main entrance
Room Details
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Contemporary Room
3

Contemporary Room

1 Double bed
Has window
Non-smoking
Open-air bathtub
Room Details
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Heritage Room
4

Heritage Room

1 Double bed
Has window
Non-smoking
Connecting rooms
Accessible shower
Stair-free main entrance
Room Details
Check Availability

Guest Reviews

4.4/5
Very Good
21 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Average for similar properties in Jamestown
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
Pete williams writes; Christmas lunch 2024 at yhe mantis was diabolical. After booking a table for 9 for the family, we had a drinks order.one family member ordered a liqueur and after being served was notified the ice block machine was malfunctioning. The buffet meats and vegetables were in short supply and we had to wait around for replenishment. The roast potatoes had completely run out and by the time they reappeared we had consumed our meal. A complaint to the chef brought the response "i cant keep ip with the demand" even thoigh we were still trying to get something/anything on our plates. The final insult when we went to pay(dont know what for, £30 a head) we were told there was 10 off us, and i know 89nobody had brought their imaginary friend. We visited 2 years ago and had a fantastic meal and service. How can standards disentergreat to this degree.
R‍y‍a‍n
October 20, 2024
Great Location, Staff was Excellent & Food was Very Good. Rooms were Great with all amenities
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 22, 2024
Our recent stay at the Mantis was our fourth which indicates how much we have enjoyed our time there - since unsuccessful stays are not repeated! The staff were delightful, courteous and attentive without being intrusive, the accommodation was clean, tidy and comfortable as always and the menu interesting and varied. We were impressed by the steps being taken to ensure that the hotel is more environmentally aware whilst not adversely affecting it's high standard of service. St Helena is a small island with no near neighbours and whilst its fantastic scenery, history etc. are a great attraction for visitors, its isolation must make the practicalities of running a hotel to this high standard quite a demanding challenge. Our compliments and thanks to all involved in meeting the challenge so successfully.
N‍o‍m‍a‍d‍5‍3‍2‍4‍8‍0‍1‍2‍2‍1‍6
September 9, 2024
Pour notre semaine inoubliable à Sainte Hélène, le Mantis qui est le seul véritable hôtel de l'île a été le refuge parfait. Tout d'abord, il y a cet emplacement central dans la minuscule ville de Jamestown, juste en face du jardin public et de la Porteus house où Napoléon a passé sa première nuit et surtout à quelques pas de la jetée sur le minuscule port, du musée et du Jacob's ladder que vous monterez à tous les coups. Ensuite, il y a eu l'accueil très amical assuré par Itayi (d'une gentillesse et d'une bonne humeur communicative) et le nouveau manager, Jean, qui fait que l'on se sent tout de suite en famille. Il faut dire que quand nous y étions, il n'y avait que trois chambres occupées. Il y a aussi ces chambres héritages tout confort, grand lit confortable, grande salle de bain avec une très belle douche italienne le tout dans une très grande chambre joliment décorée. Il y a la salle du restaurant agrémentée de belles photos des lieux emblématiques de Sainte Hélène dans laquelle nous prenions tous nos petits déjeuners (j'y reviendrai) et la très grande majorité des repas. Enfin ce petit bar, très cosy où on a envie de passer du temps. Tout le personnel, sauf une personne, la serveuse du matin, dont le surnom dans l'île est Rambo, est très agréable et poli. La carte est plutôt variée mais le gros problème était le service totalement désorganisé, surtout le matin où les mets arrivaient dans le plus grand désordre et dont un grand nombre étaient "sold out" .Ce qui fait que le matin les portions étaient vraiment minimales surtout quand "Rambo" était de la partie. Elle ramenait une tranche de pain par personne par exemple. Elle a gâché ce moment si important du petit déjeuner qui lance la journée. D'ailleurs les derniers jours, j'allais au Consulate pour acheter des croissants et autres gâteaux vendues par une personne charmante et agréable, quel contraste avec Rambo qui n'exerce pas le bon métier! Nous avons pu en discuter avec Jean qui a pour mission de réorganiser tout cela. Mais le Mantis restera un superbe souvenir. Quant à Sainte Hélène, c'est un joyau à découvrir empreint d'histoire et de paysages époustouflants.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 27, 2024
This is, without question, best hotel facility on St Helena. Not only is the facility excellent, the entire staff, including Jéan Kriel, Etai, and Jay are first class. They went out of their way to meet my needs. When my departure flight was delayed because of weather, they arranged for me to stay an extra day, without charge, and also gave me a meal voucher. This is the only place I would stay if I returned to St Helena.
L‍e‍g‍i‍n‍5‍5
February 25, 2024
We booked the Mantis for 2021, rescheduled for 2022 and finally made it, post Covid, in 2024! It was definitely worth waiting for - a fabulous week’s stay. We reserved one of the heritage rooms (#3) which is super: spacious, high ceiling, nice sofa and chairs, large comfortable bed, big safe for camera equipment and a good selection of sports channels on the tv. I thoroughly enjoyed all the premier league matches I subjected my wife to! The bathroom is also spacious with a fine walk-in shower. The room overlooks the Castle Gardens. Well worth the extra cost. The hotel itself is superbly situated and the presentation and decor of a high standard. We enjoyed the bar and restaurant. The regular menu is supplemented by daily specials, some great fish and we were lucky - lobster on our last night. The food was very good. Nice service too. We enjoyed the breakfasts - the hot food is buffet. And that brings me to the staff. Just like the people make the island special, so too in the hotel. Mr Itayi on reception gave us a very warm welcome and was helpful and fun all week. We had great service also from Junaid, Juliet, Jingle and Shadie and others whose names I can’t recall. Some of our favourite hotels on our travels have been those where the manager is visible and chats to his or her customers. That’s certainly the case here with Ian. A well run ship! So this is a lovely hotel on an awesome island. Go there and enjoy!
b‍e‍k‍k‍i‍a‍2‍0‍1‍5
February 13, 2024
Friendly and kind hospitality like nowhere else in the world! This team is an absolutely gem who will transform a standard vacation into a stay with ‘family.’ Zunaid, Bob, Cynthia, Itayi and Hotel Manager Ian are so very welcoming and have such exceptional hospitality that a stay at Mantis feel like being home. They really exceed expectations in order to tailor your stay to your desire. The Heritage Room is huge, tastefully decorated and yet still cosy. The view of the gardens was beautiful and windows can be opened to enjoy fully. Perfect location downtown and close to the waterfront, and the restaurant serves a great selection of food – the breakfast buffet / a la carte is extensive too!
M‍p‍a‍k‍a‍2‍0‍2‍2
January 31, 2024
The ideal place to stay in Jamestown. Our room (No.2) was large with an excellent bathroom (walk-in shower!) and a comfortable bed. We ate well and the staff could not have been more accommodating. The location is excellent. If we return, we wouldn't consider staying anywhere else.
G‍e‍m‍m‍a‍ ‍O
February 3, 2024
This was my second stay and it was another excellent one. The hotel is conveniently located in Jamestown. Rooms are nicely decorated with air conditioning - vital when it’s so warm! Ian and his team couldn’t have been more helpful and made us feel more welcome throughout both of our stays. We will definitely be back again

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available Off-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 11:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental, Full English/Irish
StyleBuffet
AgeFee
Adult
Buffet:US$31.57 (approx. JPY 4,857) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Frequently Asked Questions

What is the cancellation policy for Mantis St Helena?

The cancellation policy for Mantis St Helena varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Mantis St Helena?

Standard check-in time at Mantis St Helena is 14:00-24:00 and check-out time is 12:00.

Does Mantis St Helena provide breakfast?

Yes, Breakfast is offered at Mantis St Helena. Breakfast option(s): Continental, Full English/Irish.

Can I bring my pet inside the Mantis St Helena?

As much as we love pets, unfortunately, we are unable to accommodate them in Mantis St Helena.

How far is the Mantis St Helena from the closest airport?

The closest airport is Saint Helena Airport, and it is about 24 mins from hotel by car (16.4 km).

Is airport shuttle service offered by Mantis St Helena ?

Yes, at Mantis St Helena, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportSaint Helena Airport
Distance to Airport16.44KM
Average Price FromJPY35361
Hotel Star Rating4