Latest Reviews for Jamestown Hotels

Holiday Inn Express & Suites Jamestown
4.4/598 Reviews
They messed up our room reservations, and this is not the first time they did so. Upon questioning the front desk clerk, she said well “we don’t save rooms“. I said that’s exactly what you do with the reservation. A reservation is saving a room. They gave us two rooms. They just weren’t connecting like they were supposed to be, kind of reminds me of that commercial where you had to see your kids across the window. Anyway, the front desk clerk accuse me of being rude and threaten to throw me out. The problem is, I had called and made reservations with the IGH concierge service and we had a three-way call with the hotel staff. She the said we would never promise you Connecting rooms. I said that’s not true. I had a three-way phone call and I was told I would get connecting rooms. Anyways, this isn’t The first time I rented at the Holiday Inn for family the last time I had a horrible experience and the manager said please give us a second chance. Well, Manager this was your second chance and you blew it again. I would tell everybody in anybody do not stay there stay at the Hilton or anywhere else, but not at the holiday inn Jamestown. also the pool was dirty and cold. They said it was heated, but it clearly wasn’t.

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