Guest User
August 2, 2024
2 Rooms not in accordance with the photos. No windows in the children's room. Humidity on the walls, broken floor in many places. Put rugs to fill in. Dirty sheets, suspicious stains, impression of not having been washed like dwarf linens and beach towels etc. Noted private pool for our room. NECESSARY! The pool is shared with a family room. Noisy room next to reception. Too expensive quality price. In addition, we had booked in February 2023 and the payment had to be made in 3 installments, with the conditions set out by Booking, except they debited the card in 1 installment. We complained at that time, via Booking, without ever getting any answers. In addition, upon our arrival we were asked for proof (proof) of payment. While we had the confirmations from Booking. Never seen that. Fortunately we had a computer to get the proof from the bank account. How could they get stars
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