Folie Marine Beach Hotel Club

I stayed at this resort driven by excellent word of mouth. Starting from the rooms I have to say quite disappointing, They look like B&B rooms and the cleanliness is really poor as the blankets were stained. I booked a double room and I found myself with two separate beds... I called the reception 3 TIMES to at least have them joined! The beach is very beautiful even if they make you pay for the air you breathe. The music is from a beach club. The waiters are arrogant and expect tips. The girl who runs the place who should be the manager lacks sympathy, a smile wouldn't hurt to make the customer feel at ease! There are big differences between customers that they consider to be series A and series B customers. After paying for the stay via paypal I was asked at the hotel to pay the paypal fee... In my company I also work with paypal but I would never dream of making the customer pay commissions or in any case if I had to make the customer pay I would have to implement it at the time of booking to avoid unpleasant mix-ups. I'm sorry, but the poor management of a resort that should be considered a jewel in the crown of the Albanian coast, will lead to its decline! I hope that those who read these criticisms that are not intended to be negative but constructive will look at the customer service that is latent. In addition to the sea that is beautiful for undue grace, I would give a 5 star to the restaurant as the food was sublime. Otherwise I would have given 1 star! I hope in the future to be able to return and have a change of heart