The Village Lodge Bumthang

what a little gem of a guest house in Bumthang The host was exceptional and made our visit to Bumthang unforgettable The units is quite rustic and basic but the family produced excellent local cuisine and were extremely welcoming. do also try the local restuarants for lunch - they are v good

Found beside the old main route towards Eastern Bhutan on the very edge of town this small hotel in a traditional Bhutanese style provides a great experience of warm hospitality and high quality home cooking that will remain long in the memory. From the warm welcome and mint tea to the genuine farewell we were made to feel a part of the family of four who operate this lodge. The room (twin) was cosy, light and simple with comfortable beds, wooden floors and an efficient electric radiator. The ensuite bathroom featured underfloor heating, hot shower and simple toiletries. The dining room was spacious enough for all guests to eat at once (ask to see the photos of the monks' lunch!) and is heated by a wood stove. The food served to your table (not buffet) is absolutely delicious and plentiful. Recommended.

We chose this hotel based on the good reviews but got very disappointed. We visited end of feb. 2020. We had to leave early, after one out of 3 nights because the hotel was too cold and a health risk. We could only move inside the hotel common rooms with outdoor coats and jackets We required another heater in the bathroom and to light the ovens in the hallways but there were only 2 ladies working in the hotel who could not speak English and the manager was absent from evening checkin until 2 pm next day. Only later in the day the in-house manger Sonam came to the hotel. We explained to her that we have to check out due to the freezing cold . She had no solution but would not reimburse the money for the 2 remaining nights or even try to find a middle ground. She refused us the right to talk to the manager who “makes the decisions . “ when I asked for the phone number and name. She was very rude and did not care at all about guests well-being. Even our suggestion to put a heater into the bathroom and to use an extension cord was right out rejected. We were the only guests and the entire hotel was Arctic cold. The rooms have no WiFi , it’s only in the lobby, PowerOutlets don’t work and we could not even make a tea, breakfast was fried rice with eggs. The manager did not apologize for the terrible service , kept the entire money for 2 more nights and we left in very bad terms. Worst hotel service experience ever Even our guide was very embarrassed about the manager Sonam’s attitude towards guests. We moved to the mountain lodge and it cost less than the village lodge Bumthang and it is as luxurious as a 5star Hotel with bathtub , modern spacious rooms, spa , great views and amnesties. Why it has a lower rating on google is not to understand. Maybe those are paid reviews . It clearly is two stars better. If you want value for money and a good and friendly service stay away from the village lodge Bumthang !

Beautiful facility and very nice proprietor. The bed is super comfortable and the room was chilly, but had a heater in it. The common areas are spectacularly decorated. The food was simply prepared, but delicious and very plentiful. They did our laundry complementary, which was a real plus though we did not have much much. We walked to town and it was about 1.7 miles Pleasant. People were super friendly. We love staying here. There was no shampoo, but I always carry some.