Guest User
March 4, 2023
I didn’t realize PT Barnum was referring to me for believing the great reviews about Sujan properties. My agent booked this at MY request. After a disappointing stay at Sujan Jawai, I wasn’t expecting a great experience, but it was much worse than I had expected. Upon arrival we were taken to our tent. It’s nicely appointed but is not worth the over $1200/day price which only includes WiFi(slow and intermittent), laundry and breakfast. Everything else is a la carte. They have nerve telling you in writing to not drink the water, but then charging you for bottled water after your allotted 2 liters a day per tent. This just set the bad tone, and I’m glad I also brought my own water to not have to buy at rip off prices. While I can afford it, I find Sujan just takes advantage of you with the pricing, knowing there is nothing nearby. Taking a Coke from the plastic cooler( they call mini bar) costs about $6. Getting the complete Indian lunch( also the same offered at dinner)was about $48 plus tax. There is no air conditioning in the bathroom, and it was 95 degrees F outside. The hot water didn’t get hot, so like other hotels I’ve been at in India, I let it run til hot. It never got hot. My wife used it cold, and I couldn’t handle that, so I bathed in the outdoor jacuzzi as it was warmer. They provide a hair dryer. The first one had a bad switch but worked. It just was hard to turn on and off. I requested another one. When it too cut on and off intermittently, I asked for a third one which also was intermittent. I then realized the issue. The hair dryer has a European plug, and it’s loose in THEIR supplied adapter. I travel with my own adapters and solved the issue. I complained about the hot water, and they sent someone to the tent while I was eating. They said the water temperature was reading 50 degree C. When I got back to the tent, the sink water was hot. Obviously they must not keep the hot water on all the time, or maybe my tent had just been vacant for a while before I arrived, and the hot was turned off. The shower never actually got hot enough. I found they do have hot water when it was necessary to change tents on our last day.( see below) The food is second rate and expensive. The chicken was not well done as requested. And other than at Sujan Jawai too, I’ve never had naan that just wasn’t good. They get $15 for their signature brownie, and ice cream is extra. It is like a bad soft chocolate cake. Shame on me for ordering it, as it too was bad at Sujan Jawai, but at least all food was included in the room rate there. I had hoped it would be good as I had brownies at several other hotels this trip. Suckered again. My agent who is a personal friend, being aware of the ridiculous charges here, decided I should use his driver who has been with us for over 2 weeks, and a local guide regularly used by his Jaisalmer office. A good choice too. Being that the Sawai is 45 minutes outside Jaisalmer, it’s nice to have a comfortable air