Tru by Hilton Jacksonville South Mandarin
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1 night
1 room, 2 adults, 0 children
All properties in Jacksonville

Tru by Hilton Jacksonville South Mandarin

2970 Hartley Rd, Jacksonville, Florida, 32257, United States
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We Price Match
hotel overview picture
Highlights
Pets welcome
Free parking
Lots to do
Amenities
Private parkingFree
Gym
24-hour front desk
Luggage storage
Wi-Fi in public areasFree
Smoking area
Conference room
Multi-function room
All amenities
Property Description
Tru by Hilton Jacksonville keeps you close to it all. Located off Loop 295, our hotel is near top shopping, dining, and everyday conveniences. We're just seven miles from The Avenues Mall and nine miles from Naval Air Station Jacksonville. The University of North Florida, downtown Jacksonville, and Jacksonville Beach are all within a 25-minute drive. Whether you're visiting for work or a quick Florida getaway, our hotel delivers the comfort and convenience you need. Rooms are modern and efficient with premium channels, spacious bathrooms, and plenty of natural light. Every stay includes free WiFi and a daily breakfast packed with hot and healthy options. Guests love our relaxed common spaces, 24-hour market, and well-equipped fitness center. We're close to local restaurants, grocery stores, and coffee shops, making it easy to enjoy the best of Jacksonville without going far. The hotel is also an easy drive to downtown events, sports venues, and beachside fun. If you're looking for Hilton hotels in Jacksonville, Florida or a reliable and affordable stay near major shopping and highways, Tru by Hilton Jacksonville checks every box. From quick stopovers to long weekends, we're one of the best hotels in Jacksonville for travelers who want comfort without the extra cost.
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8.8/10
Very Good
New building in a good location, 7/24 coffee machine available, and the rooms are well decorated
All 98 reviews
Surroundings
Airport: Naval Air Station Jacksonville
(12.0 km)
Airport: Cecil Airport
(32.8 km)
Train: Jacksonville Amtrak Station
(38.4 km)
Landmarks: The Comedy Zone
(440m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible
5

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
King Room-Hearing Accessible
7

King Room-Hearing Accessible

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
Check Availability
King Room
9

King Room

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
Check Availability
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
5

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Guest Room With 2 Queen Beds And Tub-Mobility Accessible
5

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Room with Two Queen Beds-Hearing Accessible
8

Room with Two Queen Beds-Hearing Accessible

2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
Check Availability
2 Queen Beds Room
6

2 Queen Beds Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
Check Availability
King Room With Tub-Mobility Accessible
6

King Room With Tub-Mobility Accessible

1 King bed
Has window
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.8/10
Very Good
98 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.7
  • Location8.8
  • Service8.8
Average for similar properties in Jacksonville
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
New building in a good location, 7/24 coffee machine available, and the rooms are well decorated
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
Everything was good except one of the two elevators was not working right. It made a terrible knocking noise and was very bumpy making you feel like it was going to fall down or not make it up. We told the front desk but they said it has been worked on ?? Seems like they should of shut it down. Other guests wouldn't take it either, just continued waiting for the other elevator or taking the stairs.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 17, 2025
Upon arriving late it was my birthday and the front desk custom service lady was welcoming and very attentive assisting me with information that I needed. I had an issue with my IPhone . She took the time to provide me with the local address to an Apple Store. The hotel was clean and quiet. The location is perfect. The manager Olivia greeted me with a smile and was very professional.,Olivia provided me with some good information that was needed since I wasn’t from Jacksonville. My overall stay was wonderful and I will come back.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 11, 2025
This hotel was pretty clean and in a nice central location. There was one dirty spot on the sheets but I mentioned it to housekeeping and they came to change it very quickly. I arrived early AM and was told I’d have to wait about 45 mins till 10am in order to avoid being charged for an additional night.
C‍a‍m‍p‍e‍r‍2‍9‍3‍0‍7‍1‍5‍1‍6‍7‍6
May 30, 2025
Bright Hotel, great staff, good quick breakfast incredible beds. Awesome showers. This was my first time staying at a true property. It’s kind of a hip place to stay lots of colors, games, pool table, etc. down in the lobby. Looks like Hilton‘s trying to get a younger crowd to stay at their properties.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 30, 2025
One of the worst experiences I’ve ever had. Cleaning staff threw away my 200 dollar toothbrush and staff was rude about it. The hotel rooms were not clean at all (hair everywhere and dust on a lot of stuff). The breakfest was pitiful at best, nothing was kept stocked and it was all mostly cold.
S‍a‍r‍a
April 27, 2025
Nice property. Clean and seemed very new.
V‍e‍r‍i‍f‍i‍e‍d‍ ‍t‍r‍a‍v‍e‍l‍e‍r
April 24, 2025
Convenient and clean hotel Beautiful hotel with comfortable rooms and a convenient location. Served purpose well and checkout time of noon is wonderful!
M‍a‍r‍g‍a‍r‍e‍t
April 22, 2025
Very pleased Burnt out from a long day on the road, this Tru by Hilton was a real treat for us. The woman at the desk was very friendly & helpful. The lobby was nicely lit and very clean. Our room was clean and nice. We don’t usually stay with this chain but this location left a great impression on us.

Services & Amenities

Gym
Conference room
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

If you plan to arrive after 03:00 in the morning on the day following your check-in date, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$50.00 (approx. PHP 2,908.74) per room per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the Hotel

Property Description

  • Opened: 2021
  • Number of Rooms: 104
Tru by Hilton Jacksonville keeps you close to it all. Located off Loop 295, our hotel is near top shopping, dining, and everyday conveniences. We're just seven miles from The Avenues Mall and nine miles from Naval Air Station Jacksonville. The University of North Florida, downtown Jacksonville, and Jacksonville Beach are all within a 25-minute drive. Whether you're visiting for work or a quick Florida getaway, our hotel delivers the comfort and convenience you need. Rooms are modern and efficient with premium channels, spacious bathrooms, and plenty of natural light. Every stay includes free WiFi and a daily breakfast packed with hot and healthy options. Guests love our relaxed common spaces, 24-hour market, and well-equipped fitness center. We're close to local restaurants, grocery stores, and coffee shops, making it easy to enjoy the best of Jacksonville without going far. The hotel is also an easy drive to downtown events, sports venues, and beachside fun. If you're looking for Hilton hotels in Jacksonville, Florida or a reliable and affordable stay near major shopping and highways, Tru by Hilton Jacksonville checks every box. From quick stopovers to long weekends, we're one of the best hotels in Jacksonville for travelers who want comfort without the extra cost.

Frequently Asked Questions

What is the cancellation policy for Tru by Hilton Jacksonville South Mandarin?

The cancellation policy for Tru by Hilton Jacksonville South Mandarin varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Tru by Hilton Jacksonville South Mandarin?

Standard check-in time at Tru by Hilton Jacksonville South Mandarin is 15:00 and check-out time is 12:00.

Can I bring my pet inside the Tru by Hilton Jacksonville South Mandarin?

Pets are allowed on request at Tru by Hilton Jacksonville South Mandarin. Charges may be applicable.

How far is the Tru by Hilton Jacksonville South Mandarin from the closest airport?

The closest airport is Naval Air Station Jacksonville, and it is about 11 mins from hotel by car (12.0 km).

About This Property

Nearest AirportNaval Air Station Jacksonville
Distance to Airport12.02KM
Nearest Train StationJacksonville Amtrak Station
Distance to Train Station38.43KM
Average Price FromPHP7964
Hotel Star Rating2