Holiday Inn Express & Suites Jacksonville - Town Center
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1 room, 2 adults, 0 children
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Holiday Inn Express & Suites Jacksonville - Town Center
10573 Brightman Blvd, Jacksonville, Florida, 32246, United States
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Amenities
Private parkingFree
Gym
24-hour front desk
Wi-Fi in public areas
Restaurant
Taxi booking service
Conference room
Multi-function room
All amenities
Property Description
Style meets modern convenience and genuine hospitality at Holiday Inn Express & Suites Jacksonville – Town Center, 22 miles from Jacksonville International Airport. Nestled in the shopping and dining hub of St. Johns Town Center, one mile from the University of North Florida, and near TIAA Bank Field and Mayo Clinic, we offer easy access to Jacksonville's beautiful beaches and top attractions, like TopGolf and iFly Indoor Skydiving next door. Get active in the fitness center and relax by the outdoor pool. Stay productive with our business center and free Wi-Fi, and host meetings and events in our versatile venues. Start your day with our free breakfast and unwind in spacious rooms and suites with a mini fridge, smart TV, and plush bedding.
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9.4/10
Cleanliness9.4
Amenities9.4
Location9.4
Service9.4
All 100 reviews
Surroundings
Airport: Naval Air Station Jacksonville
(34.8 km)
Airport: Jacksonville International Airport
(36.3 km)
Train: Jacksonville Amtrak Station
(31.7 km)
Landmarks: St. Johns Town Center Park Green
(590m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Standard King Room With Mobility Accessible Tub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Standard Room, 2 Queen Beds (Communications, Walk In Shower)
2 Queen bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability

2
Mobility Hearing Accessible Two Queen Room with Tub
2 Queen bed
Has window
Non-smoking
Air conditioning
Bathtub
Refrigerator
TV
Check Availability

4
Mobility Accessible Two Queen Room with Tub
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
King Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

5
Standard Room
Has window
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability

6
Mobility Accessible King Suite with Tub
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Standard Room, 2 Queen Beds
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

4
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Bathtub
Wardrobe
Desk
Check Availability

4
2 Queen Bed Suite
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

3
Standard King Room With Communications Accessible Roll-in Shower
1 King bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability

5
Standard Room With 1 King Bed-Communications Accessible
1 King bed
Non-smoking
Air conditioning
Refrigerator
TV
Towels
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Amazing
100 reviews

- Cleanliness9.4
- Amenities9.4
- Location9.4
- Service9.4
Average for similar properties in Jacksonville

AI Summary
The staff is friendly and professional, providing great customer service. Convenient location near attractions and shopping. Consistently praised for cleanliness, comfortable beds, and good breakfast options.

Guest User
July 29, 2025

Wonderful hotel! The rooms are always super clean and the breakfast is great! Ashley at the front desk is extremely accommodating and does a fantastic job! Would definitely recommend this hotel!

Guest User
July 26, 2025

THE WORST hotel experience I have ever had. Please read before booking! I am still shocked by the treatment we received, the nasty beds and the lack of any apology. We arrived after a 9-hour drive, ready for a place to rest before continuing on to Orlando. The lobby was empty, and when my youngest son (who enjoys filming vacations) was recording the space, Ashleigh came out from the back and said “oh don’t film me,” which he was not even close to doing. I gave her our info and politely asked if any upgrades were available as upper level IHG members we are eligible for. She immediately responds with “No, but I can just check you back out and unfortunately you’ll lose your points since you’ve already checked in, but you can find somewhere else that suits you better.” I was stunned. I told her it was fine, we just like to check. Once we got to the room, I checked the beds and found what looked like blood stains on one side. I went back down and asked if we could just have clean bedding sent up. She asked if I wanted a different room (important later), and I said no need, the rest of the room seemed fine. She came upstairs with a housekeeper and new bedding and said she needed to take pictures to document the issues. As I showed her the stains, she started tossing items from the bed to the desk, breaking a lamp in the process, which she angrily blurted out "well I broke the lamp but that will have to be a tomorrow problem. When the mattress was lifted, she found even more stains and she promptly left without another word. A few minutes later, the room phone rang. I had to step over the mattress which was half way off the bed and on the floor to answer it. Ashleigh said she had spoken to the manager and they thought I would be happier somewhere else, so they would refund my points. I never asked to leave, never even asked for a new room, and was never rude, so this was an odd thing to call to say. I explained we were tired and due to it being the week of July 4th, it would be hard to find another place last minute. I said we’d stay if they could just replace the bedding and provide a mattress cover. She hung up. Moments later, she came back to the room and asked to speak to me in the hallway. She claimed they were now fully booked and couldn’t let us stay because of the mattress stains, that this room is now not sellable. Just minutes earlier she offered us another room, and now suddenly nothing was available? I was dumbfounded. I asked if she could help us locate another hotel and she said they don't do that. We sat in the lobby for over two hours trying to find another hotel. She never once apologized or offered help. The new employee working the desk, however, was so kind and hardworking. He was constantly being sent to check rooms before guests were checked in to be sure they were not occupied. How does this even happen? Meanwhile, Ashleigh openly complained about him to another guest saying he was slow but he is new so she supposed maybe h

Guest User
July 3, 2025

There is no one like Ashley Love. She goes beyond what is expected of her. Our stay was unexpected and even stressful because of circumstances with my wife at Mayo. But she made sure I was take ln care of.

Brooke E
June 30, 2025

Ashleigh Love went above and beyond with ensuring that our stay was exceptional. We were staying because of a family member in the hospital.

Adventure25352884961
June 30, 2025

Ashleigh Love was so professional and helped make our stay perfect. She went above and beyond for our family. We had to stay for a month because our loved one was in Mayo clinic for an extended period of time.

Guest User
July 2, 2025

Great location, Clean updated rooms, Ashleigh at the front desk made sure all our expectations of the hotel were exceeded which was extremely nice. We were here for our first time at Mayo clinic and Ashleigh made a good hotel a great hotel. We will stay here for any return visits to Mayo! Thanks for making us feel like family!

Raymond
April 30, 2025

Very clean and good breakfast

Alan
April 28, 2025

Great location to nearby shopping and restaurants. Staff very congenial and efficient.
Services & Amenities
Most Popular Amenities
Private parking
Free
Gym
24-hour front desk
Wi-Fi in public areas
Restaurant
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Fax/copying service

Gym

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Languages Spoken
English
Health & Wellness
Gym
Public Areas
Water purifier
Cleaning Services
Clothes dryer
Laundry service (on-site)
Business Services
Postal service
Multi-function room
Conference room
Additional charge
Fax/copying service
Business center
Accessibility
Pool ramp available
Stair-free main entrance
Safety & Security
First aid kit
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$25.00 (approx. PHP 1,454.37) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2019
- Number of Rooms: 51
Style meets modern convenience and genuine hospitality at Holiday Inn Express & Suites Jacksonville – Town Center, 22 miles from Jacksonville International Airport. Nestled in the shopping and dining hub of St. Johns Town Center, one mile from the University of North Florida, and near TIAA Bank Field and Mayo Clinic, we offer easy access to Jacksonville's beautiful beaches and top attractions, like TopGolf and iFly Indoor Skydiving next door. Get active in the fitness center and relax by the outdoor pool. Stay productive with our business center and free Wi-Fi, and host meetings and events in our versatile venues. Start your day with our free breakfast and unwind in spacious rooms and suites with a mini fridge, smart TV, and plush bedding.
Frequently Asked Questions
What is the cancellation policy for Holiday Inn Express & Suites Jacksonville - Town Center?
The cancellation policy for Holiday Inn Express & Suites Jacksonville - Town Center varies depending on the type of room and booking conditions.What is the cancellation policy for Holiday Inn Express & Suites Jacksonville - Town Center?
What are the check-in and check-out times at Holiday Inn Express & Suites Jacksonville - Town Center?
Standard check-in time at Holiday Inn Express & Suites Jacksonville - Town Center is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Holiday Inn Express & Suites Jacksonville - Town Center?
Can I bring my pet inside the Holiday Inn Express & Suites Jacksonville - Town Center?
As much as we love pets, unfortunately, we are unable to accommodate them in Holiday Inn Express & Suites Jacksonville - Town Center.Can I bring my pet inside the Holiday Inn Express & Suites Jacksonville - Town Center?
How far is the Holiday Inn Express & Suites Jacksonville - Town Center from the closest airport?
The closest airport is Naval Air Station Jacksonville, and it is about 23 mins from hotel by car (34.8 km).How far is the Holiday Inn Express & Suites Jacksonville - Town Center from the closest airport?
About This Property
Nearest Airport | Naval Air Station Jacksonville |
---|---|
Distance to Airport | 34.8KM |
Nearest Train Station | Jacksonville Amtrak Station |
Distance to Train Station | 31.68KM |
Average Price From | PHP10434 |
Hotel Star Rating | 2 |