SureStay Hotel by Best Western Jacksonville South
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1 room, 2 adults, 0 children
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SureStay Hotel by Best Western Jacksonville South
5018 University Blvd W, Jacksonville, Florida, 32216, United States
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Highlights
Delicious breakfast
Free parking
Pets welcomeAmenities
ParkingFree
24-hour front desk
Wi-Fi in public areasFree
Smoking area
Business center
Fax/copying service
Safe at front desk
English
All amenities
Property Description
Enjoy the largest city in the Sunshine State at our newly renovated SureStay Hotel by Best Western Jacksonville South. We are conveniently located off I-95 and just four miles away from beautiful downtown.
Start your morning with a complimentary full hot breakfast. Amenities included in your stay are a 40-inch flat screen TV, free wireless Internet, a tea/coffee maker and many more.
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6.2/10
Cleanliness6.2
Amenities6.2
Location6.2
Service6.3
All 100 reviews
Surroundings
Airport: Naval Air Station Jacksonville
(31.9 km)
Airport: Jacksonville International Airport
(34.3 km)
Train: Kings Avenue Station
(8.8 km)
Train: Jacksonville Amtrak Station
(19.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave And Refrigerator, Wi-Fi
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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6
Accessible King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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6
Pet Friendly Two Queen Room
2 Queen bed
Has window
Non-smoking
Cable channels
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6
Pet Friendly King Room
1 King bed
Has window
Non-smoking
Cable channels
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6
Two Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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6
Accessible 2 Queen Room
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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Guest Reviews
6.2/10
100 reviews
Verified Reviews- Cleanliness6.2
- Amenities6.2
- Location6.2
- Service6.3
Average for similar properties in Jacksonville
Guest User
March 31, 2025
Didn’t even stay
Guest User
July 21, 2024
It’s okay, the main feature is that it’s cheap!
Original TextTranslation provided by Google
Guest User
January 31, 2023
Sehr guter Service von Bob im Frühstücksraum, gutes Essen und gute Auswahl. Der Essenraum war sauber und gemütlich zum Essen. Alles in allem sehr guter Start in den Tag. Auch die Zimmer sind sauber und die Betten gut. Danke Bob für den guten Service!
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Betsy J
July 28, 2025
Definitely below Best Western standards. They took an old motel that should have been closed and tried (unsuccessfully) to revive it. The room was very musty in spite of running the air conditioner. There was rust in the bathroom. Bathroom floor not clean. Bed was clean and comfortable. Staff was nice.
dieslgirl
June 23, 2025
At first we weren't going to stay because we were a little nervous-area, folks walking around in parking lot, just vibes in general but we took a chance and tried it out. We were SO happy with everything. We will definitely stay here again if in the area,it's clean, safe, and comfortable.
Mayra
May 29, 2025
Great place to stay
Chalaina
May 23, 2025
My go to get a way
The staff is friendly, the rooms are ALWAYS clean and the breakfast is everything.
Marie
May 21, 2025
Excellent stay for the price.
B.
May 19, 2025
Poor service. Equipment not working.
Services & Amenities
Most popular business facilities
Parking
Free
24-hour front desk
Wi-Fi in public areas
Free
Smoking area
Business center
Fax/copying service
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available On-site parking.
Parking
Free
Business Services
Fax/copying service
Business center
Front Desk Services
24-hour front desk
Safe at front desk
Luggage storage
Languages Spoken
English
Spanish
Public Areas
Smoking area
Vending machines
Cleaning Services
Clothes dryer
Accessibility
Stair-free main entrance
Safety & Security
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$50.00 (approx. MXN$937) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$15.00 (approx. MXN$281.1) per pet per night
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
- Cash
Property Description
- Renovated: 2019
- Number of Rooms: 84
Phone:+1-904-7310800
Email:surestayjax@gmail.com
Enjoy the largest city in the Sunshine State at our newly renovated SureStay Hotel by Best Western Jacksonville South. We are conveniently located off I-95 and just four miles away from beautiful downtown.
Start your morning with a complimentary full hot breakfast. Amenities included in your stay are a 40-inch flat screen TV, free wireless Internet, a tea/coffee maker and many more.
Frequently Asked Questions
What is the cancellation policy for SureStay Hotel by Best Western Jacksonville South?
The cancellation policy for SureStay Hotel by Best Western Jacksonville South varies depending on the type of room and booking conditions.What is the cancellation policy for SureStay Hotel by Best Western Jacksonville South?
What are the check-in and check-out times at SureStay Hotel by Best Western Jacksonville South?
Standard check-in time at SureStay Hotel by Best Western Jacksonville South is 15:00 and check-out time is 11:00.What are the check-in and check-out times at SureStay Hotel by Best Western Jacksonville South?
Can I bring my pet inside the SureStay Hotel by Best Western Jacksonville South?
Pets are allowed on request at SureStay Hotel by Best Western Jacksonville South. Charges may be applicable.Can I bring my pet inside the SureStay Hotel by Best Western Jacksonville South?
Is there a restaurant at SureStay Hotel by Best Western Jacksonville South?
Except for the breakfast, there is no restaurant in SureStay Hotel by Best Western Jacksonville South. However, within short driving distance, you’ll have access to a wide variety of restaurants.Is there a restaurant at SureStay Hotel by Best Western Jacksonville South?
How far is the SureStay Hotel by Best Western Jacksonville South from the closest airport?
The closest airport is Naval Air Station Jacksonville, and it is about 23 mins from hotel by car (31.9 km).How far is the SureStay Hotel by Best Western Jacksonville South from the closest airport?
About This Property
| Nearest Airport | Naval Air Station Jacksonville |
|---|---|
| Distance to Airport | 31.93KM |
| Distance to Train Station | 8.77KM |
| Average Price From | MXN1714 |
| Hotel Star Rating | 2 |