Hilton Garden Inn Jacksonville Downtown Southbank
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Jacksonville
Hilton Garden Inn Jacksonville Downtown Southbank
1201 Kings Ave, Jacksonville, Florida, 32207, United States
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Introducing the newly renovated, uniquely designed Hilton Garden Inn Jacksonville Downtown Southbank hotel and our sister property the Homewood Suites by Hilton® Jacksonville Downtown/Southbank located in the trendy San Marco area of downtown Jacksonville. This complex represents Hilton Hotel's latest concept in construction, the eight-story, 221-room and suite hotel complex is the first of its kind in Jacksonville. Housing two distinct brands under one roof allows us to serve diverse market segments and offers enhanced amenities. Located on the Southbank of downtown Jacksonville, most rooms offer a beautiful city view. The hotel is adjacent to Jacksonville's Skyway rapid transit system and the Kings Avenue Parking Facility to make your commute easier. Only 18 miles from Jacksonville International Airport and steps away from great attractions like Museum of Science and History, Jacksonville TIAA Bank Stadium, The Jacksonville Landing, 5 Points, Riverside, and San Marco Square.
Being in the prestigious and fashionable San Marco area, our hotel has convenient access to the city's finest shopping, dining and entertainment areas. Discover great tourist attractions and recreational activities, such as: Jacksonville Landing, Jacksonville TIAA Bank Stadium, Times Union Performing Arts Center, Prime Osborn Convention Center, Veterans Memorial Arena, Daily's Place, Museum of Science and History.
The hotel is also within 20 minutes of the following: Jacksonville Beaches, St. Johns Town Center, Mayo Clinic, Jacksonville Zoo, Naval Air Station Jacksonville, Mayport Naval Base.
The hotel also provides excellent corporate housing. Travelers will enjoy convenient access to local businesses, including: Baptist Medical Center, Wolfson Children's Hospital, UF Health Medical Center, MD Anderson cancer treatment facility, Proton Therapy Institute, Prudential, One Call Care Management, TIAA Bank, CSX, Nemours Children's Clinic, Gate Petroleum, Stein Mart Corp., Fidelity National.
At our hotel, the comfort of our guests is...Show More
We Price Match
4/5Very Good·Great Location
Nothing to complain about here. Staff was great and so was the room.
Guest UserAll 41 Reviews
Amenities
Outdoor swimming poolSurfingGymPrivate ParkingEV charging station24-hour front deskLuggage storageBarRestaurantTaxi booking service
All Amenities
Surroundings
Airport: Jacksonville International Airport
(27.1 km)
Train: Jacksonville Station
(9.0 km)
Train: Jacksonville Amtrak Station
(12.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
3
2 Queen Beds Hearing Accessible
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
3
Mobility Hearing Accessible King Room with Tub
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
3
One Bedroom King Suite with Sofa Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
4
Junior Two Queen Suite
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
3
Mobility Hearing Accessible King Room with Roll in Shower
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
Junior King Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
3
Mobility Hearing Accessible Two Queen Room with Roll in Shower
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
9
Two Queen Room
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
3
Mobility Hearing Accessible Two Queen Room with Tub
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
3
King Room-Hearing Accessible
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
4
King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
4
Mobility Accessible Two Queen Room with Tub
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability
5
2 Queen Beds Junior Suite Hearing Accessible
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Check Availability
Hide Room Types
Guest Reviews(41)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Guest User
September 21, 2023
Nothing to complain about here. Staff was great and so was the room.
Guest User
October 9, 2024
This hotel was very clean. The staff was very friendly. We had just come in from a 10 hour drive and we were tired. But the staff greeted us with smiles and answered all our stupid questions with smiles. I would definitely come back to this hotel again. And it was walking distance to V Pizza! Which was perfect!
Guest User
October 1, 2024
This stay was awful. Nothing about this Hilton was up to expectations. I specifically put in my reservation notes I needed a room that did not have animals in it. I have very bad allergies. At check in I requested this again & was told this was not possible at this location. Too late to change at this point. Got in elevator, arrived at second floor to a horrible stench. Literally took my breath away. Opened door to our room & still had a terrible musky odor. Woke up this morning with my eyes matted together due to an allergic reaction. I wanted to tell front desk clerk at check out, but she was too busy on her cell phone to take care of me. Not at all the standards I have come to expect to Hilton. Very disappointed. Would not stay at this location ever again. Definitely could not recommend.
Guest User
July 29, 2024
My experience with this hotel was great. I came with a large group and they were very accommodating to our needs. They were renovating and the drilling was loud and overwhelming. Given the circumstances, I understand. I started in an outdated room and the hotel didn’t hesitate to swap my room upon request. I was moved to an updated suite with a balcony which made my experience even better. Monday -Friday we were greeted by a lovely kitchen staff Charlie. He was helpful with identifying places to eat and activities to do in the area. Overall this hotel was ok and I would stay again if given the opportunity.
Guest User
May 6, 2024
The hotel was under construction and our room smelled like paint. We understood that it was under construction, so we ignored the paint smell and stains on the carpet and didn’t complain. After a concert, we went back to the hotel and ordered Uber eats. We kindly asked the front desk clerk to call our room once the food arrived. She said she was too busy completing an audit to help with that. She said “I have my own work to do”. Then in the morning, we tried using the phone for late check out, the phones didn’t work so I called from my cell. The front desk answers and when I let her know the phones weren’t working, she argued and said “yes they do” and “I could hear you when you called”. I explained that I couldn’t hear her and that the phones are broken. She gave us late check out, but I do feel like the front desk should be treating their guests with more hospitality. Specially when the hotel is undergoing construction. This is my first time ever complaining about any hotel.
Guest User
May 1, 2024
Stayed here for a wedding. This had to be the worst stay I have had in years by far. The rooms were dingy. When the light reflected on the doors you could see all kinds of grime and handprints. The same with the furniture. Every time the toilet flushed it vibrated and sounded like it was going to explode. The beds were hard and to top it off the hotel is doing renovations. When we got there there on a Friday there was nonstop drilling and jackhammering above our heads. Stopped for the evening but begin at 10 AM on Saturday all day long. The noise got so loud that we had to go downstairs to the lobby just be able to talk to each other. Forget about trying to take a nap and get some rest. To add insult to injury, the rooms were not cheap at $250 a night. Plus taxes and $20 a day for parking. Breakfast was not included and was $16 per person for the buffet. Extremely overpriced when you can go down the street to Panera bread and eat better food for less than that. The people were nice and the bartender was nice which is why I gave it a 2. Do better Hilton!!!! I have a video of the drilling sound in our room But it wouldn’t let me add it.
Guest User
April 29, 2024
At breakfast this morning, I was surprised with the kindness of a lady named Destiny. I ordered the French toast and it comes with meat, but I wanted some hash Browns, but they weren't included on the menu for that meal combo. But I was allowed to have them at no extra charge, thanks to Destiny. Now to/about Mr. Brown, the cook. I ordered 6 wings on the the night that I checked in, and I wanted all drummets.I was told by the waitress that they don't that, but they do half and half. She asked Mr. Brown, and he agreed to do it for me anyway. P.S. About breakfast again, the hash Browns that I ordered, Mr. Brown asked if I wanted them fresh or off the buffet, of course, I ordered them fresh. That was a very kind gesture from Mr. Browns! Thanks to all of the staff at Homewood, Suites, and Hilton Garden Inn.
Guest User
March 15, 2024
Pillow, sheets and bed are of the lowest quality. Shower head was rusted and pulled straight out of the 90's. And to top it all off, they charge you for the measley breakfast they have. I literally grabbed a plate and a representative stopped me and said the buffet is $15. I asked, so nothing is free? All i got in response was a blank stare.
Guest User
March 15, 2024
Best breakfast ever. Charlie provided the best level of service I have ever had and made it a better experience for everyone. Great location, big, clean rooms and nice bar and social areas. Blocks away from some nice restaurants and near downtown.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:$13.07 (approx. SEK 140) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2009
- Number of Rooms: 122
Introducing the newly renovated, uniquely designed Hilton Garden Inn Jacksonville Downtown Southbank hotel and our sister property the Homewood Suites by Hilton® Jacksonville Downtown/Southbank located in the trendy San Marco area of downtown Jacksonville. This complex represents Hilton Hotel's latest concept in construction, the eight-story, 221-room and suite hotel complex is the first of its kind in Jacksonville. Housing two distinct brands under one roof allows us to serve diverse market segments and offers enhanced amenities. Located on the Southbank of downtown Jacksonville, most rooms offer a beautiful city view. The hotel is adjacent to Jacksonville's Skyway rapid transit system and the Kings Avenue Parking Facility to make your commute easier. Only 18 miles from Jacksonville International Airport and steps away from great attractions like Museum of Science and History, Jacksonville TIAA Bank Stadium, The Jacksonville Landing, 5 Points, Riverside, and San Marco Square.
Being in the prestigious and fashionable San Marco area, our hotel has convenient access to the city's finest shopping, dining and entertainment areas. Discover great tourist attractions and recreational activities, such as: Jacksonville Landing, Jacksonville TIAA Bank Stadium, Times Union Performing Arts Center, Prime Osborn Convention Center, Veterans Memorial Arena, Daily's Place, Museum of Science and History.
The hotel is also within 20 minutes of the following: Jacksonville Beaches, St. Johns Town Center, Mayo Clinic, Jacksonville Zoo, Naval Air Station Jacksonville, Mayport Naval Base.
The hotel also provides excellent corporate housing. Travelers will enjoy convenient access to local businesses, including: Baptist Medical Center, Wolfson Children's Hospital, UF Health Medical Center, MD Anderson cancer treatment facility, Proton Therapy Institute, Prudential, One Call Care Management, TIAA Bank, CSX, Nemours Children's Clinic, Gate Petroleum, Stein Mart Corp., Fidelity National.
At our hotel, the comfort of our guests is...
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
SurfingOff-site
Gym
Private ParkingAdditional charge
EV charging station
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Conference roomAdditional charge
Multi-function room
Wi-Fi in public areasFree
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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