Lisa C
August 28, 2024
Where do I start? We arrived late at night to a room that needed a deep clean. Toilet was filthy. Luckily I brought my own anti bac wipes and bed bug spray. The carpets are nasty. I would not put my bare feet down. I agree with an earlier review that the hotel needs to close for a week and have a deep clean. Despite 4 requests, we had NO housekeeping for a week. Staff…,.,,, so rude. Never greeted in reception. Always on their own mobiles but never answered the reception phone when they were actually there. Everything seemed to be too much trouble for them. This may seem petty but they wore their own clothes, no uniforms- one guy had a tracksuit, trainers & chains on. This wasn’t what I expected and what we have experienced in other Hilton Hotels. We will not be using this hotel again and would urge others not to, Not a reflection on the Hilton brand whatsoever.