Guest User
December 12, 2024
Went in July 2024, paid for a double bed sea view room and got given a side sea view with 2 singles together which would be fine if the persons balcony was not at our eye level with there feet,(see pictures) room was not like the pictures, and bathroom was so tiny could barely move, it also had an awful stench. We complained to women at reception who was not helpful and told us they had no other rooms even though we had paid for a specific room. After phoning on the beach for hours and going repetitively back to see if there was anything they could do, the manager offered us a £10 refund or a different room that wasnt sea view for 1 night then we would hopefully get the room we was meant to have, we wasnt too bothered about the view we just wanted a nicer room that didnt smell and was slightly better to stay in for the night, which we then got which was fine, then when we got asked to change into our actual room the room was lovely like the pictures that were on On the beach, which we was happy with. The manager is helpful. If i was booking this hotel again i would ask for the room we had last which was perfect, and would advise people to email and ask for the rooms that are pictured on On the beach, as they are completely fine. We had half board and they allowed us to change dinner for lunch. Pool is lovely there is sunbed wars but you get that everywhere, if your not up at 7 you wont get a sunbed for the rest of the day as there is not enough but there is a pool round the back which has sunbeds its just not as nice. The area is absolutely 10/10, taxi drivers are friendly and very safe was only about 10 euros to get to the old town and you dont have to wait long to get one, reception call them for you. Saw someone say roads are a nightmare and they are but only the beach is opposite and amalfi coast restaurant, locals are friendly and will stop to allow you to cross Amalfi coast restaurant is directly opposite and really good breakfast and dinner options as well as all the restaurants in Old town Would recommend but definitely make sure you ask about rooms beforehand as there is a big difference in some rooms compared to others Ive added pictures of the old room which was not as nice, the new room i didnt get pictures of but was just like on the beach pictures which was gorgeous and had a lovely view