Maggie Valley Cabin Rentals

It was very nice on the inside and was very clean. I did not get sheets for the couch until the next day die to there not being ay staff on property. The shower is large and very nice waterfall type. The sinks are a waterfall type with changing colors. Large television with wifi. A nice couch and king bed. We stayed in the hideaway. The driveway is a little difficult to get ip the hill, but the hideaway is by itself and cozy. There is a back porch also. I had my doubts when I first saw it, but it was nice. The kitchen has a microwave, coffee pot, stove, sink refrigerator.there is a small dishwasher but I couldn’t figure it out. It is the other side of the sink. There are cooking utensils. There was a roll of paper towels and a roll of toilet paper.

MVCR reached out to us on check-in day asking if we would like to be "upgraded" from our family cabin which sleeps 6 to a Yurt, which sleeps 2. After the extremely poor customer service received. I'm almost certain this "upgrade" was for their own benefit and they had a family who wanted the cabin. We agreed, thinking it would be a unique experience. Day 1 in the Yurt was good, a little noisy because it's basically a modernized tent. Day 2 a storm came through and the power went out. The craziest part about this is the outage appeared to only impacted this street. My husband, who is a disabled Army Vet and I returned to a cold, dark Yurt after going out for dinner. We tried unsuccessfully to reach anyone after hours and therefore had to pack our things in dark and drive to another hotel in the rain. It was literally one street over, with power. The next day I reached out in hopes of at least a partial refund since we had to spend money at another hotel, only to be met with an condescending, unempathetic email stating that they were unwillingly to issue any type of refund because they can't control the weather. They also communicated that they don't care about customer reviews. This fact is evident by their responses to other unhappy customers. MVCR does not have to worry about me EVER staying in one of their units or recommending them to anyone. Upside per normal ******* attempted to make it right as best they could and thats why I've been a customer for 20 years.

Great little cabin. Great little cabin. We enjoyed our time - it had everything you need for a mountain getaway. Close to skiing at Cataloochee.