Hotel Sun Hatoya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ito

Hotel Sun Hatoya

572-12 Kataiwa, Ito City, Shizuoka Prefecture, 414-0002, Japan
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hotel overview picture
Amenities
Hot springs
Golf course
Outdoor swimming pool
Sauna
24-hour front desk
Karaoke
Children's pool
Public baths
All Amenities
Property Description
It's well known for its "Good hot bath"! A resort hotel by the ocean.
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6.5/10
Cleanliness6.5
Amenities6.4
Location6.7
Service6.4
All 6 Reviews
Surroundings
Train: JR Ito Station
(2.2 km)
Train: JR Usami Station
(3.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Japanese-Style Room
9

Japanese-Style Room

Non-smoking
Refrigerator
TV
Ocean view
Towels
Room Details
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Guest Reviews

6.5/10
6 reviews
Verified Reviews
  • Cleanliness6.5
  • Amenities6.4
  • Location6.7
  • Service6.4
Average for similar properties in Ito

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Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 30, 2024
The food was very good. The only disappointing thing was that even though it was Golden Week, there were mosquitoes everywhere in the large building that had overwintered, and my child was bitten by many of them. It was a shame that he was covered in insect bites at the end of April. Mosquitoes also came into the room from the hallway when the door was opened and closed. I killed 10 of them. Also, it was a problem that the shower temperature in the large public bath on the first floor was 40 degrees and the lever could not be changed. Why don't they make it possible to change the temperature? My child said it was too hot, which was a problem.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 29, 2025
A couple will stay at the "Oceanfront Corner Room Plan" on Thursday, March 27, 2025. A long time ago, I stayed here for one night when my workplace rented it out for 1,000 people, and this is the first time I've stayed here since then. Currently, you can stay overnight on Saturdays and during busy periods (when schools are on long holidays), and the day spa seems to be operated in the same way, so it's a must to check the opening hours in advance. 1- It's spring break, so there are a lot of families. The heated pool and table tennis (!) seem to be popular. 2- There are two underwater hot springs, and men and women switch in the early morning, so if you stay overnight, you can use both. There are some super hot baths, but this one isn't, so even children can stay in it for a long time. The sea turtles are bigger than I expected, and it looks like two people can fit in them. There are also a lot of fish swimming around. There is also an open-air bath. 3- There were people on a company trip, which is rare these days. It's a nostalgic world of banquets in the large hall. 4- There were four tourist buses, and I also saw a group of tourists from Southeast Asia. However, perhaps because we were on different floors and dining areas, we didn't see anyone outside the hallway, and we didn't see anyone in the large public bath either. Perhaps they came from a hot country and didn't want to take a hot bath. 5- The dinner buffet was no different from other inns, and 70% of the seats were filled. There was a Japanese dance stage at the spring break special dinner show, and it was my first time seeing real Japanese dance. Apparently they usually do project mapping. 6- The facilities are old, but the rooms and baths are well cleaned. 7- These days, even TV dramas use CG, and the internet is full of virtual worlds with AI processing. But here, the fish in the undersea hot spring, the pigeons flying onto the stage, and the Japanese dance in the show are all real and unprocessed. There aren't many hotels that go to such lengths to maintain an aquarium attached to the baths, or pump up hot spring water from a source 1km below the sea.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 20, 2024
Building: It's so worn out that it can't be described as a Showa era. Room: Small and smelly. Food: Bad. Service: Terrible. They definitely don't want you to have a comfortable stay. Apparently they're switching the air conditioning system around at this time of year, so the air conditioner can't be used. It's muggy whether you're inside, in the hallway, or in the lobby. When I asked the hotel staff, they just kept saying they can only blow air on the ventilator... I didn't expect to have to experience a sleepless night in late October while sweating. I didn't want to raise my body temperature as much as possible, so unfortunately I gave up on taking a bath in the hot spring. I slept on my futon while sweating a lot, so I thought that the sweat of many people must have soaked into my futon, and I went to bed feeling uncomfortable. I'll never come again. If my acquaintances or friends are going on a trip to Ito, I will definitely tell them to never stay here. This is by far the worst hotel I've ever stayed at. It's much more comfortable to stay at a manga cafe.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 17, 2024
There was no greeting at check-in. Several staff members were just standing around the entrance to the building. They were probably part-timers or something. The building seemed very clean. The meals were served buffet style, and because there was a magic show, the seating layout was in several vertical rows and the seats were fixed, so it felt cramped and narrow. The food was fresher and more delicious than at the Itoen Resort hotel where I stayed the night before, but the rest of the food was pretty much the same. I was surprised that there are hotels these days that don't have a soft drink bar. They only offer tea and water. The undersea bath was nice, but the water temperature seemed too low. I heard that this hotel is famous for its commercials or something, but I probably won't stay there again.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 30, 2024
I visited in the spring of 2024. When I was young, I was fascinated by the Hatoya commercial and my parents took me there, but they made a reservation at the Hatoya Hotel. I still remember the shock I felt when the waitress at the time told me, "That's San Hatoya." I had a child, so I decided to go there as a revenge and to make him happy at the undersea hot spring. The reservation staff's service was very good, so I visited with high expectations. The interior had a Showa-era feel, and in a good way, it felt like a time slip. However, the front desk's service was frankly not good. There was no one at the hotel's rotary, and when I asked the front desk about parking, they didn't even say "Welcome!", which is not good customer service at all. If this is the case from the beginning, I can't expect any more from my stay. The hot spring was the undersea hot spring I had dreamed of, and I was satisfied, but it seems that the sauna is not open in the morning or after 7:00 p.m. Also, the men's and women's baths alternate daily. We had a luxurious private room plan for meals. There was a lot to be said, so it was good. The wait staff was nice, but the drinks that were not available were listed on the menu. The arcade has a lot of crane games. It's good for families. The souvenir shop is closed at certain times. The only alcohol vending machine is next to the large bath. Overall, it's not bad, but I won't be visiting again. The cups and plates are dirty and noticeable at various points. It's a shame because if they had more hospitality in addition to the undersea hot springs, food, and customer service, it could have been a good hotel. However, I think it's worth visiting at least once.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 31, 2022
I made a reservation through a travel agency website. In order to use the Shizuoka Prefectural Discount, I checked with the call center in advance, but they were very polite and gave me a good impression even before I left! (100 points for the call center) I headed for lunch at the Sakana Center in the Odawara fishing port on the way from the metropolitan area. I arrived at around 3:00, and when I checked in, the response was very blunt. . . There was no problem using the Shizuoka Prefectural Discount, but I was suddenly told that payment was cash only and that cards were not accepted. I saw the same response in other people's reviews, so it was a great answer to bring cash. I'm sure it's a cheap plan, so you don't have to pay card fees, so it's cash only, but if so, I'd like you to tell me when you make a reservation. Then choose a time for dinner. It was summer vacation, and it was right in the middle of Obon, so it was very crowded, so it seemed to be divided into three times, and it was a system to choose the desired time. The 18:00 event was sold out, so I chose the 19:30 event, but it sold out immediately. There was only a very early time slot of 16:30 for the rest, so it's safe. I have time until dinner, so I'm going straight to the pool. The outdoor pool is open until 17:00, and the hot spring pool "Ancient Beach" is a pool wear, but it is better to think of it as an indoor pool. At first, I didn't realize it was an "indoor hot spring". The water is not warm, so it is better to enjoy it purely as a pool. As for the undersea hot spring, the children were happy, but I feel that it would be nice to clean the aquarium a little more. The men and women change places at night and in the morning, so you can enjoy both. However, since it is an old facility, you will pass through the hallway to the bath and pool. And there are stairs on the way, and even more stairs are used to go to the bath. It is the exact opposite of barrier-free, so be careful. Dinner was a buffet at the theater. Seats are assigned to each room, so there is no need to rush. . . Competition for food. All customers on the 1st and 2nd floors will gather in the buffet area on the 1st floor. People who are exactly "dense" and flock to food. I thought this must be the Showa style. The taste is neither good nor bad, but various people spoil it, so the shape gradually collapses. There is a chuckman and solid fuel on the desk, and you can cook meat yourself. Since it will be replenished sequentially, I think that it will be fine after the wave of people calms down instead of the first round crowd. Also, due to the corona crisis, there will be no shows on stage. There is only a pigeon-shaped laser beam and an old-fashioned commercial song. Breakfast was at the same venue, but the seats in the morning are contested. I think the best thing to do is to tell the person in charge that you want to use it and have them clean it up. Hatoya goods are sold at the shop, so I think it's an interesting story. I've been wanting to stay once after seeing a commercial for a long time, and this time I was finally able to do it. It was a very good experience, but I thought it would be fine to stay only once. By the way, you can see the sea from all the rooms. After getting off the elevator, I could see the sea, the pool, and the Odoriko on the right side as seen from the corridor. The left side is completely oceanfront. But this time is enough, there will be no next time.
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Services & Amenities

Hot springs
More Amenities
Outdoor swimming pool
Front Desk Services
Health & Wellness
Activities
Facilities for Children

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Breakfast
TypeJapanese
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the Hotel

Property Description

  • Number of Rooms: 191
It's well known for its "Good hot bath"! A resort hotel by the ocean.

Frequently Asked Questions

What is the cancellation policy for Hotel Sun Hatoya?

The cancellation policy for Hotel Sun Hatoya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hotel Sun Hatoya?

Standard check-in time at Hotel Sun Hatoya is 15:00 and check-out time is 10:00.

What amenities and services are available at Hotel Sun Hatoya ?

Hotel Sun Hatoya offer top amenities and services include Sauna.

Does Hotel Sun Hatoya provide breakfast?

Yes, Breakfast is offered at Hotel Sun Hatoya. Breakfast option(s): Japanese.

Can I bring my pet inside the Hotel Sun Hatoya?

As much as we love pets, unfortunately, we are unable to accommodate them in Hotel Sun Hatoya.

About This Property

Nearest Train StationJR Ito Station
Distance to Train Station2.11KM
Average Price FromPHP19436
Hotel Star Rating3