Canopy by Hilton Ithaca Downtown

Canopy by Hilton Ithaca Downtown Reviews

Canopy by Hilton Ithaca Downtown

324 E State St, Ithaca, New York State, 14850View Hotel Details
Canopy by Hilton Ithaca Downtown
Canopy by Hilton Ithaca DowntownCanopy by Hilton Ithaca DowntownCanopy by Hilton Ithaca Downtown
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Canopy by Hilton Ithaca Downtown Guest Reviews

4.4/5
Very Good
116 review
Verified reviews
Location4.4
Amenities4.5
Service4.4
Cleanliness4.4
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All reviews(116)
Positive reviews(15)
Reviews with photos/video(4)
Awesome stay(6)
Negative reviews(1)
Guest User
King Room
Stayed in Jun 2022
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 5, 2022
The room and amenities are first class. Breakfast at $16 plus tip was abysmal. Eggs were dry. No fruit. No juice. Potato hashbrowns were soggy. When asked about fresh fruit or juice was told there was a supply issue. Went to 7-11 a few blocks away and they had a whole shelf of fresh cut fruit. A hotel of this caliber should have a full breakfast!!
ivy62088
Mobility and Hearing Accessible Premium Two Queen Room with Transfer Shower
Stayed in Aug 2024
Travel with friends
6 review
1.5/5
Posted on Sep 21, 2024
This is the first time I have encountered a hotel that does not clean the room. When I complained, they replied that they would clean the room before 12 o'clock. They were so confident that they didn't even say sorry. This is a very bad review. Don't stay in this hotel.
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Anonymous User
Two Queen Room
Stayed in Jun 2024
Family
19 review
5.0/5
Outstanding
Posted on Jul 27, 2024
The hotel is very new and clean, but the bed is too soft and I am not used to it, and the water flow of the shower faucet is difficult to control
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Guest User
Premium Two Queen Room
Stayed in Jun 2024
Family
26 review
4.6/5
Great
Posted on Jul 16, 2024
I chose this hotel in the center of town when I went to Cornell University. It takes 10 minutes to drive to Cornell. The hotel room is spacious and equipped with hair dryer, electric iron and coffee machine. The bed in the twin room is 1.5 meters long, which is quite good. The mattress and pillow are of good height and it is quite comfortable to sleep. Overall, I am very satisfied to live in such a comfortable hotel in Ithaca.
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Miyahemijiu
King Room
Stayed in Aug 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Oct 23, 2024
There are not many options in Ithaca. Actually, the price/performance ratio is average. The room is small. But I like the lobby very much.
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Guest User
Two Queen Room
Stayed in Jun 2024
Family
13 review
4.2/5
Very Good
Posted on Aug 29, 2024
It is located in a small town in Ithaca, with a beautiful environment and next to Cornell University. It is quite good and worth recommending!
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Jiena
Hearing Accessible Two Queen Room
Stayed in Jun 2024
Travel with friends
43 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The room is clean and tidy, the bed is soft, the decoration is modern, there is free fitness, and the free bus pick-up needs to be contacted by phone, but there is no washing machine and dryer, you need to take it out to the front desk for washing, and the fee will be a little higher. There is a microwave behind the front desk that can be used for free
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Guest User
Two Queen Room
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Ithaca Premier Inn Hotel Very good
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Happy-JJ
Two Queen Room
Stayed in Nov 2023
Family
11 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The hotel is located in the center of the town, with beautiful environment and warm service. It is close to the Paris Baguette bakery.
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Guest User
Two Queen Room
Stayed in Feb 2023
Family
3 review
5.0/5
Outstanding
Posted on Apr 12, 2023
There was no waiting time upon check-in and the reception responded kindly. When I entered the room, a welcome message appeared on the TV screen. It's not a big deal, but I felt good so I left a photo to prove it haha. I was impressed with the structure, which allows you to separate the shower room from the sink by closing the door, and creates a more cozy space by closing the door as well. Cleanliness was very good I told them that the heating in the first room I was assigned to was weak. They changed the room right away. The Nespresso machine provided 4 coffee capsules every day, so I enjoyed drinking them in the morning and evening. We do not provide separate water bottles. There is a glass bottle provided in the room, so you can drink it from the water purifier on each floor. Considering the environment, it didn't bother me that much. I arrived late at night and the food at the hotel restaurant was decent. The staff here were also friendly. The steak potatoes, which had a unique name, were so delicious that I ate them twice. Because downtown Ithaca is so small, Almost everything is close to the hotel. However, if you are a visitor to Cornell University It looked very close on the map. You must be prepared to hike~ We walked for exercise and even used Uber. My only complaint was that the room I changed to was a connecting room. There is some noise from the room next door. I don't know if I'll ever visit this city again. It was a hotel that made me think about booking again if I go there😊
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Guest User
Two Queen Room
Stayed in Dec 2023
Business travelers
63 review
5.0/5
Outstanding
Posted on Jan 19, 2024
The room is clean, but the hot water is not hot
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Guest User
Two Queen Room
Stayed in Jun 2023
Family
11 review
5.0/5
Outstanding
Posted on Aug 2, 2023
Nice hotel, I forgot to tip when checking out
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sandyjin
Two Queen Room
Stayed in Apr 2023
Family
128 review
4.0/5
Very Good
Posted on Jun 15, 2023
Nothing wrong with it except that it’s expensive
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유신 / 페기
King Room
Stayed in Aug 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2022
The staff is very friendly and the facilities are very clean. There are many restaurants and convenience facilities nearby. I plan to make a reservation next time I visit the area.
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Zisexiaoyu
King Room
Stayed in Jun 2022
Booked for others
11 review
5.0/5
Outstanding
Posted on Aug 3, 2022
I made a reservation for my children to go to Cornell University for summer study. I compared several hotels in Ithaca and finally selected this one with the best value for money. In the past, we mostly chose Hilton hotels when traveling, and this one did not disappoint us. The child arrived at noon on July 28, and it was not check-in time yet. The front desk staff was very friendly and enthusiastic, and checked in immediately, so that the child could rest after dozens of hours of travel and travel. After staying in the hotel for a few days, we can feel the hotel's attentive and meticulous service, the quality of the breakfast is also very good, and it takes care of the needs of defense during the epidemic, which makes us feel at ease thousands of miles away. The hotel is very close to Cornell University and college town. My children are very satisfied and are willing to recommend this hotel to their friends.
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