Ibis Istanbul Tuzla Hotel

The breakfast quality and variety were praised. The hotel is clean and offers good value. Staff provide excellent service. Some guests found the rooms small and uncomfortable.

I stayed for 4 weeks (11-10-24 to 09-1024). Room number in questiion was 720. 1. Rooms are uncomfortable. 2. The hotel did not give airconditioning at night; systemsatically heating up the room at night with no way to control from room.when taking a bath. 3. The shower geysers had poor temperature control - suddently very hot water was coming in gust . 4. Very bad laundry handling. They lost or mis-delivered my UA teeshirt, and delivered another teeshirt of another person / another room (No.712; copy of the wrong-delivery teeshirt is enclosed). They talked about compensating, but never did so. My own UA teeshirt was relatively new and expensive. I deeply regret losing that to hotel. I had earlier complaioned to you. You wrote to them. But they are cheaters, They told you that everything was okay. That they have handled the case to mutual satisfaction. Well they did not. Thanks.