The St. Regis Istanbul

The St Regis Istanbul delivered an an absolutely perfect experience. From arrival and check in, to departure, the experience of staying here was flawless. The hotel is beautiful, and it’s in a perfect spot to get anywhere, but have a relaxing and peaceful place to come back to after a day of being out and about in Istanbul. The staff is kind and attentive, and the atmosphere is elegant and welcoming. The attention to detail was perfect, and the food was excellent. I have nothing but great things to say about staying here, and look forward to returning!

The entire team at St. Regis Istanbul went above and beyond delivering an outstanding guest experience for my early 53rd Birthday celebration trip to Istanbul, Turkey. Prior to arrival I informed the guest team Aystel and Süleyman Tezcan Bağrıyanık Butler Service Desk Agent the purpose of my visit. They requested childhood to adulthood photos. I provided them. I also requested to use the soaking pool upon arrival due to the extended flight time leading to my time in Istanbul. When I checked in on Friday, 1/24, as a Titanium member, Emre, greeted me with warmth and a welcoming experience. Emre arranged a change in the pool soak time, breakfast, and had me escorted to my room. Entering the room, I was met with the beautiful birthday celebration items from a heart shaped cake, which was delicious, and the photos of me, progressing from childhood to adulthood. There was an array of snacks all beautifully decorated. I felt special and seen. During my stay your staff were generous with directions, attending to my every request from Rema in Dining, to Arnold, the Dining team, and Omar. Upon departure, a gentleman presented me with a gift, please forgive me for not saying his name correctly. I know it matters to name all staff, but not naming them doesn't mean they were less important. The entire staff team delivers a caring, warm, welcome experience for me as a guest. The room was relaxing, beautiful. Each day returning to the room the turn down service relaxed me. Having water, slippers, and of course chocolate was an excellent way to end the day. Did you know they have music playing to soothe guest upon entry as a part of the turn down service? I did not know. One evening i was asked if I wanted tea service? I said yes, of course. The tea was rich either way flowers. After steeping the tea was refreshing, amazing. I cannot say Thank You enough for the legendary customer service delivered to me during my stay at the St. Regis Istanbul. When I return to Istanbul, my loyalty will be to the St. Regis for my stay.

I’ve stayed at luxury hotels around the world and the staff st the St. Regis Istanbul are by far the most professional, hospitable and attentive staff I’ve come across. Front desk, restaurant, bellman. Front to back the staff are bar none. Each and every staff member greets all guest personally by name, answers questions and requests immediately and almost preemptively knows what you will need next. Zach, my butler was absolutely phenomenal. A true gentlemen and professional. If I ever find myself back in Istanbul, I will undoubtedly be staying at the St. Regis again.