Doune Braes Hotel

Good hot showers, friendly staff although vague. Windows don't open all the way, so rooms hot and stuffy. Food is forgettable, including by the staff. We pre-ordered dinners. 1st night they forgot one of the dessert options and didn't notice that 14 of us were sitting there waiting. 2nd night they didn't make enough entrees and several of us sat while everyone else ate. Finally they realized and threw together plates of scraps. Don't eat there.

The hotel is in a decent location for accessing a variety of West Coast Isle of Lewis sights and the staff were generally friendly and helpful. However, the state of the hotel is poor I could do with a significant refurbishment. The twin room was small and uncomfortable, which looked down onto a rather decrepit part of the building, and I fell out of the small bed, banged my head on the eaves and found the shower room tiny and difficult to manoeuvre in. The breakfast was of a reasonable standard, however this was not the case for the evening meals which were generally overpriced and of poor quality. Indeed, the cost of the hotel, which partly reflects the limited supply on the Isle of Lewis, was excessive. Overall, a disappointing stay in accommodation that cannot be recommended.

This small hotel somehow takes you back to Interrailing in the seventies. Everything is from them, like the bathroom with it´s plastic floor, the narrow bed, the colors etc. The bed is kind of terrible, very hard, narrow and moves as soon as your partner moves. But the hotel was still ok because the people working there are just lovely and nice and also seem to have fun together which somehow flows over to the guests. Food very basic but home cooked and ok. All in all an ok stay

The staff are extremely friendly, helpful and welcoming. The food is excellent with a decent choice and there is a lot of it! The homemade soup was very tasty. The rooms are small but we were out exploring during the day so not important. We really enjoyed our stay.

Had a lovely few days at the Doune Braes Hotel. As other reviewers have intimated there are things that could be updated, but the rooms are clean and comfortable, the breakfasts excellent and the staff couldn't do more to make your stay an enjoyable one, going the extra mile at every opportunity, they were brilliant! The location is very good too, for getting to all points on this big island. All in all a great stay at the Doune Braes.

Simply the best Staff ! Friendly - Incredibly Helpful - Couldn’t do enough for you!! Don’t judge a book by its cover!! Food and rooms were good too. We had three great nights there . Breakfast and evening meals were good and the beds comfy. Did I mention the staff…. AMAZING!