Breezy Palms Resort

our family had stayed many times in the last 10 years. As we lived in florida; we were able to travel on weekends to go fishing. this last time we went with 3 families for a long weekend. We reported to management that the outside glass door facing the ocean; one side wouldn't open. Someone from management did come to look at it. There was someone from maintanance working on the room next to ours. We then all spent to day out and returned at around 5pm. When my husband and I came to our room, the door that we had reported ; the glass was now broken. Once again we reported it to management. We suggested they look at cameras to show we were not around. They then said that we were responsible for the door to br fixed, and if we didn't pay for it we would have to leave. And they charged us for the following 2 days that we were bookeded for the stay. Not only did we have to leave but our guests in the other room left with us, with small children. Unbelievable. this is also new management.

This is my first review because I am usually pleased with my stays but….I booked an Ocean View King room for 4 nights, beginning on a Sunday. Monday morning was awoken to construction directly over our room. The next morning, same thing. Spoke with office staff about the disturbance and that there was no mention of construction/remodeling in the hotel description. She replied “We don’t have to put that on our listing”. After calling *******, they agreed to move us to a lesser Pool View Room (right next door to the laundry room). It was fine, at least we were away from the construction on our vacation. At check-out, there was a difference between the price I paid for 4 nights in an Ocean View room. The manager/co owner refused to apply the difference in price toward my credit card, rather offering to give me a hotel credit. I live 6.5 hours away and requested the refund to no avail. Bad business practice. Also, they have on-site jet ski and boat rentals. Seems like a nice perk, however the owner brings a female companion who sits in a running truck ALL DAY! So, if you have an Ocean View room, not only are you relaxing to the sound of a truck exhaust, you are also smelling the fumes. This is not a good place to relax and if you have a problem, good luck dealing with this unreasonable manager/co-owner.

As a repeat customer we cannot fault Breezy Palms or their staff and with the new renovations would be comfortable recommending this property to all. This is a unique, motel style property with a true Florida Keys vibe, that has recently been modernised with a continual program of updates and improvements. Our room, which we’ve actually stayed in a couple of times before, was impeccably clean and had just been beautifully renovated to a very high standard, we were blown away as we opened the door! The property is kept spotlessly clean by the maintenance team, including the dock which we fished from daily. We’ve previously caught tarpon on site but this May the wind was unfortunately against us and the best was a barracuda, although we did spot a fellow angler catch a small shark. The brand new washers and dryers are a great additional, it’s $4 a load but bearing in mind these are brand new appliances and Breezy do not charge any ludicrous resort or parking fees, that’s reasonable and a big plus for us travelling from the UK. We cannot wait to stay with you guys again in September and are really looking forward to a drink at the new tiki bar, which I understand is scheduled for completion early September. Thanks again Claudio, Patricia and the rest of the team for yet another amazing stay

Great, well equipped room right on the beach. Own kitchen. Lovely pool area with plenty of sun beds. Some of the room’s facilities need a little TLC but didn’t detract from our stay. We arrived really early and were able to use facilities while room was being cleaned. Would definitely return!

We enjoyed having a full kitchen and screened in lanai, water views and very comfy bed. The pool was nice to come back to after a day out on our boat.