Kairaba Bodrum Imperial

This resort was once perhaps 5 star but is no longer due to lack of maintenance, poor food and facilities. Plus points: Attractive well maintained garden setting Clean and spacious pool areas with plenty of sunbeds Grassed and beach areas based around a nice bay Spacious basically furnished room - adequate a/c Very pleasant staff, with particular mention to the bar staff The only exception to the overall disappointing food was the breakfast omelette - full marks to the 1 girl serving an endless queue every morning. Minus points: We paid extra for a sea view room. We were shown 4 rooms, non of which were sea view - sea facing maybe but almost impossible to see any sea through the foliage. Misleading information, not worth the extra cost. Housekeeping worked well to try to make the rooms clean but due to lack of maintenance and tired decor this was almost impossible, particularly in the bathroom - dirty worn grouting, bad repairs, leaking shower, old towels. Mini bar not refilled with soft drinks as advertised We were told we were entitled to 1 ‘free’ al la carte dining night - only to then be told they were already fully booked for our entire stay - another empty gesture. The food in the ‘main buffet restaurant’ was very disappointing. The food, although mostly well displayed, was very repetitive (possibly even recycled from previous day) very bland, little choice of meat or fish offered to add to several trays of ‘sauté’ vegetables, frozen chips and rice. All were lukewarm at best. Salad bar had a good selection and several cheeses were offered. No milk or butter available. We tried the snack bar one lunchtime - tasteless soggy pizza! Only beer and soft drinks available. The coffee shop, when open, only served Turkish tea and Turkish coffee - none of the other advertised coffees. Self service machine delivered acceptable coffee in undersized cups (coffee overflowed every time). Evening entertainment virtually non existent except for loud, sometimes exceptionally loud, music from about 10pm til 12pm. There are lots of cats and dogs resident but they were not a problem and we didn’t see any mess from them. This resort has lots of potential but lack of maintenance and poor food lets it down - management need to be more proactive.

Good things first... room in block 3, 2nd floor, tidy, water machine outside room, beautiful grounds, lovely bell boy called mustafa took us and our cases in a golf cart to the accommodation and carried both up 2 flights of stairs for us when we arrived. He was lovely. The pools were lovely, the beach lovely, and the snack bar was the better option for food. We only paid £540 each for AI for the week leaving from birmingham on 2nd October. The bad stuff... the restaurant was disgusting. Always dirty, coffee machines always breaking, on the 1st day I was told there was no milk or butter...and there wasn't for the whole week. So no cereals and nothing to put on toast, apart from Nutella. Only fruit was orange, grapefruitt and melon. Sometimes plums. No bananas ever! Had to buy butter and milk at the supermarket in the village so we could have milk in coffee and toast for breakfast. Dinner...omg! Awful. Never any meat 45 minutes mins after dinner started, things that run out aren't replaced. Most evenings I was only able to get cheese, salad and bread. Couldn't book a la carte as told every day it was full. Coffee shop was a non starter. Coffee barista machine always broken, flies in the smoothie machine, only Turkish coffee available. Filthy too, it would be shut down in the UK by enviro health. The cocktails.... omg... don't bother... all hideous and not made with spirits that are advertised. Tuborg on tap, always flat. Pretty shocking for food and drink and the restaurant manager didn't care, wasnt helpful and always had stains on his shirt. Not setting a professional standard for the staff.. who were all lovely and just tried to be as helpful as they could. Local bus into town was a god send and the hubby and I ate out in turgetrieus which is a beautiful little town. Loads to eat, drink, lovely shops and on the beach front. The area around the hotel is beautiful, buses cheap and taxi into turgetrieus is only 14 euros. Well worth it. So, because we only paid 540 each, we were happy with the week and the weather was glorious. Maybe the standards etc have dropped as its end of season, but then it should close earlier instead of providing a very sub standard experience for food and drink.

Vile hotel, no way near 5 star It’s more 2 star hostel vibes. Pictures are absolute catfishes. If you want to come bodrum pay more and don’t come there. Stayed for one night and checked out and paid £2000 to go elsewhere. VERY BAD hotel! Don’t come honestly, dogs and cat eating from the food containers