Punta Blanca Beach House

Please be aware and NOT BOOK HERE. Beside being almost 50minutes away from airport and driving down a very bumpy unpaved road that is absolutely horrible. We arrived and the lobby was under construction, when we finally checked in we walked to our beachhouse and you can see trash on the sides, cigarette buds, and overrall bad smell. We got inside the beachhouse and we noticed stains, bugs crawling on walls, and worse of all NO electricity and they said that it goes in and out cause it runs on a generator. So imagine a 98 degree weather with no fan or AC or anything. We kept trying to stay positive, sat by the water, ate at their restaurant that they didnt have alcohol they said they were fully out....and thinking by the time we wasted time we would have electricity back, but ofcourse not. We went and packed our stuff and booked another hotel in hotel zone and left this place. After a week of trying to get a refund they refunded 5 nights out of 6 nights when we werent even there but 3 or 4 hours but yet we got charged a night. I would absolutely recommend everyone to not book here and go get a nice hotel at hotel zone area. UNLESS YOU PREFER NO ELECTRICITY FOR HOURS AND BUGS AND TRASH SMELL.

Don’t be misled by the positive reviews. I booked this place based on them, but as soon as I arrived, I felt completely deceived. The road leading to the property is unlit and unpaved—we drove on a bumpy dirt road for about 10 minutes just to reach the site. The parking area is also unpaved and covered in sand. The location is extremely remote, far from the main hotel zone—definitely not suitable for families with children. The property itself feels more like a construction site than a relaxing getaway. If anyone might enjoy this place, it would probably be someone seeking solitude and isolation. The beachfront area is also not child-friendly; it can be dangerous for kids to walk near the ocean due to the uneven terrain. While a young couple looking for a secluded, off-the-grid experience might find it romantic, most families seeking comfort and convenience should look elsewhere. On the way to the hotel, we encountered fast-moving motorcycles zipping past us, adding to the sense of danger. Although the map indicated it was 1.5 hours from tourist areas like Xcaret, the actual drive took closer to 2 hours due to poor road conditions.

Beautiful beach, amazing customer service. I am traveling alone and rented a chair at Punta Blanca, Javier helped me, great from start to finish. Great drinks great vibe, didn’t try the food this time but their menu looked awesome, will have to save for the next visit!