Zoetry Villa Rolandi Isla Mujeres Cancun
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1 room, 2 adults, 0 children
All properties in Isla Mujeres
Zoetry Villa Rolandi Isla Mujeres Cancun
No.19 of Scenic Hotels in Quintana Roo
Carr. Sac Bajo 89, Fraccionamiento Laguna Mar, Isla Mujeres, Quintana Roo, 77400, Mexico
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Amenities
Golf course
Private beach area
Diving
Snorkeling
Sauna
Spa
Massage room
Gym
All amenities
Property Description
Zoetry Villa Rolandi Isla Mujeres Cancun is located in the south of Isla Mujeres and features an outdoor saltwater bath and beachfront rooms with stunning views of the Caribbean Sea.
The rooms feature Tikul stone floors, Tikal and marble floor mats, and tiled vaulted ceilings. All rooms are equipped with a flat-screen satellite TV, air conditioning, safe, seating area, coffee machine and minibar. The bathroom has a spa bath, shower, bathrobes, hairdryer and Bvlgari toiletries. Guests can make free calls for free. The rooms are cleaned 3 times a day, and sparkling wine and fresh fruit are provided every day.
The Casa Rolandi restaurant serves high-end Italian food from northern Switzerland. The hotel provides daily breakfast, lunch and dinner cuisine, organic food and beverages. Guests can enjoy a seven-course tasting menu that is updated daily in Le Métissage restaurant.
The hotel can arrange a variety of water sports and sailing, exquisite bedding and showers, and the seawater bath on the terrace provides seawater therapy.
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9.1/10
Cleanliness9.1
Amenities9.1
Location9.1
Service9.1
All 69 reviews
Surroundings
Airport: Cancun International Airport
(25.7 km)
Landmarks: Dolphin Discovery Isla Mujeres
(170m)
Landmarks: Joyxee Island
(500m)
Landmarks: Isla Mujeles
(630m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

7
Superior Junior Suite with Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability

4
Junior Suite Veranda Ocean Front King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

Double Ocean Front King
1 King bed
Has window
Non-smoking
Check Availability

1
Junior Suite Ocean Front Double
1 King bed
Has window
Non-smoking
Daily housekeeping
Check Availability

2
Junior Suite Ocean Front King
1 King bed
Has window
Non-smoking
Check Availability
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Guest Reviews
9.1/10
Great
69 reviews

- Cleanliness9.1
- Amenities9.1
- Location9.1
- Service9.1
Average for similar properties in Isla Mujeres

Kathleen
February 4, 2023
Loved this place. Quaint, comfy, beautiful . Good outstanding. Workers are top notch . Definitely recommend

Guest User
January 16, 2023
This was an absolutely beautiful hotel. From the boat ride to and from the island to the friendly staff we could not be more pleased. The room and hotel are immaculate. They are always cleaning. Sunset boat ride is beautiful and not to be missed. The food is delicious. We had excellent meals breakfast lunch and dinner. Sunset is great to watch from the pool. We can not wait to return.

Guest User
February 22, 2025

I did many swim by’s last week. Shell of structure is there but all interiors have been gutted. No construction workers or activity was seen the week I swam by daily. Hopefully this lovely facility will reopen. There is a lot of new builds on the peninsula.

Guest User
January 21, 2025

The truth is I have tried and tried to book with my UVC/Hyatt membership at this beautiful hotel without success! First, they told me they would open in December 2024 but that didn't happen which forced me to change my plans to May, 2025. I tried to book again but they still can't confirm because the hotel remains closed with no official opening date. They suggested booking after February, 2026. It's a shame that this hotel is still part of Hyatt and UVC. It's also a shame that the hotel owner doesn't take care of the few employees who are still there! I know people from the restaurant who have worked there since the hotel opened in 1991 and who haven't been paid salaries or benefits since December and are probably afraid to take legal action. I hope and pray someone can do something for them!!

Raul
February 19, 2023

Great service and food
This small hotel has top notch service. There is private small craft ferrying from Cancun directly to the property. The rooms are a little bit outdated, but the resort will undergo major renovations soon. Service is what makes the difference here. This is a high end all inclusive resort that serves a la carte and no Buffett ( 2 restaurants with top notch chefs) . Check in was seamless. Alfredo the waiter at the Restaurant Rolandi’s made our stay very pleasant. Leo, the great organizer at the pool was very nice. If you want to stay away from the crowds, the drinking games at the pool, the loud music calling for water aerobics, lines at the bufette; but instead you want to enjoy a private experience, this is your resort.

Guest User
December 6, 2024

Nous avons adoré tout..le personnel, la nourriture dispo toute la journée..souper gastronomique et l hotel qui même avant les renos c était wow...nous aimerions x bien y retourner..tranquille..petite plage mais intime et piscine aussi...
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Guest User
October 20, 2024

The photos were taken October 12th, 2024. Complete renovation was projected to be complete during December 2024. Unfortunately, construction is going much slower than anticipated. Guests were originally permitted to book from December to April, but based on the current rate of remodeling, the work is now projected to be complete after April 2025. My personal guess for those booked December through April is a vacation relocation to Secrets Playa Blanca Costa Mujeres. Secrets Playa Blanca is on par with Zoetry for food and drink quality and nice accommodations. I stayed at Secrets Playa Blanca early September and very much enjoyed the vacation. Obviously if Secrets Playa Blanca is at capacity, another resort will need to be utilized. If you are booked at Zoetry December through April and want to experience this newly remodeled and renovated resort, you might want to delay your booking until later 2025. Otherwise, if you cannot move your time slot, might make sense to cancel and book elsewhere to give you control. Zoetry management is doing all they can to get this renovation right and move it along as quickly as possible, but these delays cannot be avoided.

Guest User
September 6, 2024

This is our third trip to Zoetry Casa del Mar and the beautiful environment of the resort coupled with the staff did not disappoint! We had a wonderful stay enjoying the beautiful beaches, the gorgeous landscaping, the amazing views in every direction!! A special thank you to Suar, whom we've known for the past 3 years, making wonderful drinks, preparing the Bali beds, being so attentive and really making us feel like valued guests! An extra special thank you for the hand made earrings from his wife! The staff at Salt water was incredible: Zaccarias, Cesar, Alessandra, Fidel; Juan at Maguey bar, Alexis at Arroyo. There were so many others that made the trip special! One comment I have to make however, is that we have noticed over the past 3 years since Hyatt took over the resort chains there have been some negative changes. For example, the past two years, our room was staffed with small bottles of belvedere vodka and when we inquired this year, we were offered only Stoli. There was also an attempt made at charging us for our own bottle of wine at dinner one night. The manager eventually waived the charge but that seems quite silly given we're at an all-inclusive resort. Last year, the cheese and wine night was complimentary to UVC members but this year there was a charge. Albeit, these are small inconveniences and certainly did not ruin the vacation, I do feel they should be noted by the management as they certainly make return guests and UVC members less valued. I hope these comments will allow management to reconsider some of these minor costs to allow guests to feel appreciated and want to make a return visit. Nonetheless, it was a wonderful trip and we look forward to another visit next year!

Philip
April 2, 2024

We loved our stay at Villa Rolandi. Very attentive staff, two great restaurants, lovely amenities. They are about to undergo remodeling so there were construction noises during the day. That was the only downside, and it was slight. We would come back!
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Private beach area
Diving
Snorkeling
Sauna
Spa
Massage room
Gym
Private parking
Free
Multi-function room
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Private beach area

Spa

Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Spanish
French
Italian
Food & Drink
Snack bar
Health & Wellness
Spa
Massage room
Sauna
Diving
Golf course
Off-site
Snorkeling
Yoga session
Gym
Activities
Beach towels
Private beach area
Fishing
Beach umbrellas
Public Areas
Gift shop
Garden
Smoking area
ATM
Elevator
Cleaning Services
Clothes dryer
Facilities for Children
Children's meals available
Business Services
Multi-function room
Wedding service
Safety & Security
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2014
- Number of Rooms: 35
Zoetry Villa Rolandi Isla Mujeres Cancun is located in the south of Isla Mujeres and features an outdoor saltwater bath and beachfront rooms with stunning views of the Caribbean Sea.
The rooms feature Tikul stone floors, Tikal and marble floor mats, and tiled vaulted ceilings. All rooms are equipped with a flat-screen satellite TV, air conditioning, safe, seating area, coffee machine and minibar. The bathroom has a spa bath, shower, bathrobes, hairdryer and Bvlgari toiletries. Guests can make free calls for free. The rooms are cleaned 3 times a day, and sparkling wine and fresh fruit are provided every day.
The Casa Rolandi restaurant serves high-end Italian food from northern Switzerland. The hotel provides daily breakfast, lunch and dinner cuisine, organic food and beverages. Guests can enjoy a seven-course tasting menu that is updated daily in Le Métissage restaurant.
The hotel can arrange a variety of water sports and sailing, exquisite bedding and showers, and the seawater bath on the terrace provides seawater therapy.
Frequently Asked Questions
What is the cancellation policy for Zoetry Villa Rolandi Isla Mujeres Cancun?
The cancellation policy for Zoetry Villa Rolandi Isla Mujeres Cancun varies depending on the type of room and booking conditions.What is the cancellation policy for Zoetry Villa Rolandi Isla Mujeres Cancun?
What are the check-in and check-out times at Zoetry Villa Rolandi Isla Mujeres Cancun?
Standard check-in time at Zoetry Villa Rolandi Isla Mujeres Cancun is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Zoetry Villa Rolandi Isla Mujeres Cancun?
Does Zoetry Villa Rolandi Isla Mujeres Cancun provide breakfast?
No, Zoetry Villa Rolandi Isla Mujeres Cancun doesn't provide breakfast. Does Zoetry Villa Rolandi Isla Mujeres Cancun provide breakfast?
Can I bring my pet inside the Zoetry Villa Rolandi Isla Mujeres Cancun?
As much as we love pets, unfortunately, we are unable to accommodate them in Zoetry Villa Rolandi Isla Mujeres Cancun.Can I bring my pet inside the Zoetry Villa Rolandi Isla Mujeres Cancun?
How far is the Zoetry Villa Rolandi Isla Mujeres Cancun from the closest airport?
The closest airport is Cancun International Airport, and it is straight line distance from hotel: 25.7 km.How far is the Zoetry Villa Rolandi Isla Mujeres Cancun from the closest airport?
About This Property
Hotel Star Rating | 5 |
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