Aseman Hotel

The stay was nice but the staff could be more helpful.

First of all, the breakfast was awful and the way they serve the food was terrible. No good coffee to be found. Second of all walls were thin like a paper so too much noise even the staff talked so loudly in the hallway. Rude personnel and terrible management. No good service at all.

that is next to the street so has terrible vehicle noise, I couldnt sleep during the night service desk and they dont pay attention to my problem I could not sleep during the night and the next day I was very tired from insomnia I do nt recommend this hotel at all

I had an excellent residence in the hotel. The room was bigger than usual 4 star hotels. The staff and reception were very welcoming and had friendly attitude. Great location and close to most places. There’s a beautiful cozy park across the street you could enjoy. Breakfast was perfect and lots of choices.

Our two-week stay at Aseman Hotel was marked by unexpected challenges, leading to deep disappointment. 1- The first shock occurred when renovations above our room started without prior notice, disrupting our plans and requiring a move to another floor. Their lack of transparency continued as they charged us for a full fridge (minibar), although it remained unfilled due to their rush to send us to the new room. 2- The second surprise came during check-out, with an outrageous charge for laundry services, almost twice the price in Canada. They did not provide the prices ahead of their work and mentioned they would be available at the end of our work. 3- Additional surprises unfolded during check-out, including an undisclosed price for the fridge. Be cautious, as they may present a list with certain prices, and you expect them to charge you with some amount but they might charge you differently with additional costs, as was my experience. 4- Further disappointments occurred in their restaurants, with intrusive stares and disturbances during meals. Despite commendable breakfast quality, the overall atmosphere was far from peaceful. 5- Elevator issues added to our woes, with extended wait times due to their repurposing for staff or renovation workers. Interestingly, they charged us more for unprovided services instead of compensating or apologizing. Travelers from America or Europe should be cautious about comparing Aseman Hotel to one or two-star hotels. Our experience was marred by constant concerns about the hotel's treatment and overall gross behaviour. Regrettably, we cannot recommend this hotel. Better options are undoubtedly available elsewhere, offering a more pleasant stay at half the cost. While some aspects, like cleanliness and breakfast quality, were commendable, most of the staff displayed rude behaviour, further diminishing our overall experience.