Hotel Floridiana Terme

I was visiting cousins in Ischia and this was my third visit to the island. The staff in the restaurant was super sweet. The breakfast and dinner were both tasty. The room was cleaned each day. The front desk staff was helpful until they told me I had to pay for several items in cash such as the massages, the overpriced laundry, a visit from their on site doctor when I was ill, and the taxi drivers, that claimed they did not accept cards. I said my bank does not allow me to take out more than a small amount per day and they insisted I go to my ATM every day until I had the cash they demanded. Upon checkout at 5am, they were insisting that I pay for the items in cash and I told them never in my life has a hotel requested this and I wanted to charge everything on my card. This, by the way, is the law in Italy. Businesses must accept credit cards!! To avoid missing my taxi to the port at 5am, I paid them for the items in cash. My Taxi driver was paid by my uncle in Ischia who was worried I would be taken advantage of by the many taxi driver crooks who claim they don't take cards and then overcharge in cash. This hotel disappointed me because I feel they were contributing to the dishonesty of some Italians towards tourists. The room was average without any toiletries, only local channels on a tiny TV available, and the pool forced us to wear swim caps like we were out of a 60s film. Water bottles were 4 euros each and they would not offer us tap water anywhere except from our bathroom sink. The hotel itself is a maze. In short, it's a hotel if you want a modest stay in a hotel for an older population, close to the port. And beware...Refuse to pay for anything in cash. Again, they were breaking the law as do many taxi drivers and business owners do in Italy!

I can't say enough about this place! We were met by the staff when we walked in and immediately they brought us drinks and a snack! The staff was very attentive and their main focus was to make our stay as pleasant as possible! The rooms were very clean and comfy! They gave us a free upgrade without us asking! The view was amazing from our room! Breakfast was excellent as well as the staff! I highly recommend this hotel!

This hotel is in a great location, lovely and clean cleaners are very polite and do a wonderful job, breakfast was wonderful the staff in restaurant are great lunches are stunning, we never eat evening meals. Our only gripe is around the pool area our second week loads of people struggled to get a sun bed, the pool man reserves beds for people that are returner’s and people he knows, we counted 22 beds that was reserved at 7.45am and all at the front of the pool, we did complain and nothing was done the second time we complained the receptionist phoned the pool man who reserved sun beds for us but this shouldn’t happen, you should not reserve sun beds (this isn’t usually done in italy) a lot of the beds that was reserved weren’t even used if they were used they only used them for a short time. The 1st week I would give 5 stars the second week I would give a 1 star Stayed last 2 weeks June 2024